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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,252 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,252 reviews

April 16, 2023

People are friendly, get maintenance done quickly, but expensive and recommend service that's unnecessary. Maintenance inspections are sub par. More

by Captpr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee
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May 04, 2023 -

Werner Kia responded

Thank you for your review. Were sorry to hear that you were not completely satisfied with your service visit. We would like the opportunity to speak to you on your experience to see how we can help. Please contact us at the dealership and ask for the service manager.

April 16, 2023

Good experience, service dept. friendly and helpful. Waiting room is nice but wished the tv was on a different channel. More

by BETTIEBOOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Apr 17, 2023 -

Werner Kia responded

Thank you for your time and feedback. We are glad that our service team took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 16, 2023

It took over a week almost two to complete the maintenance repairs. Care runs fine afterword's. Thank you. More

by jab688
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Werner Kia responded

Hello, Thank you for sharing your comments wit h us. We do apologize for the delay on getting the repairs done. If you have any questions or concerns, please contact us at the dealership. Thank you!

April 16, 2023

Destinee Washington was amazing. Her customer service is exceptional as is always knowledgeable, courteous and kind. Keep up the great work Destinee! More

by Masterdiane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destinee Washington
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Apr 17, 2023 -

Werner Kia responded

Thank you so much for your positive review! We are so glad that Destinee could provide you with 5-star service. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 16, 2023

It was easy to schedule. Mike was amazing and communicated well the whole time. I always look forward to seeing him and his shiny bald head. The inspection video was perfect. More

by peyton.price5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Apr 17, 2023 -

Werner Kia responded

Peyton, Thank you for laving Mike this positive review! Offering quality and efficient service is so important to us, and we are glad that Mike provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with.

April 16, 2023

I guess 2. 5 hours isn't that long of a wait for an 8AM appointment and sometimes the wait is all day. They were very courteous and not overzealous on the upsell More

by GeorgiaGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
Report | Print
May 04, 2023 -

Werner Kia responded

Were sorry to hear of your disappointment and we do apologize for the wait time that occurred during your service visit. Please contact us at the dealership if you would like to discuss further.

April 16, 2023

Chad Dukes was amazing! Kept us updated the entire waiting period for the car to arrive, always available and always prompt! More

by Jones8p4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2023 -

Werner Kia responded

Jones, Thank you for sharing the positive experience you had with Chad! We are delighted that he took great care of you and kept you well informed throughout the process. It is our pleasure to assist you in any way possible. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 16, 2023

Great sales and finance team. Nice manager as well. Will definitely return. Bought a used vehicle. More

by ambervazquez05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CRAIG MILLER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee
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Apr 17, 2023 -

Werner Kia responded

Amber, Congratulations on your new vehicle! We are so glad that our team could provide you with top-notch service. It is an honor to know how confident you are in our efforts. Thank you so much for your positive review! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

April 16, 2023

The video inspection that KIA sends is very top notch. The technicians do a wonderful job in taking their time to explain the condition of the vehicle being serviced. More

by Colerobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
RUSSELL GRIFFIN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Apr 17, 2023 -

Werner Kia responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 16, 2023

Service was terrible. Would not communicate with me about my car. Will not go back. More

by TGUILFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ROSSANO ROBINSON
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2023 -

Werner Kia responded

Were so sorry to hear that you were not happy with your service visit and we do apologize for the lack of communication from our staff. We would be happy to discuss your concerns with you. Please contact us at your earliest convenience.

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