Wes Finch Auto Plaza

Good quality service couldn't beat it! ! My son loves the car so everything was worth coming to Wes Finch Auto!!! ! My son loves the car so everything was worth coming to Wes Finch Auto!!! More

Daughter bought me a detailing for Christmas a year ago and have tried to make several appointments but they are always to busy or have no help then promise to call be when have an opening. I even ask for and have tried to make several appointments but they are always to busy or have no help then promise to call be when have an opening. I even ask for money back but refuse What a scam More

Great service quick and friendly staff, Saturday service helps with people like myself that busy during weekdays helps with people like myself that busy during weekdays More

The oil change was done promptly and professionally. I will be taking my cars into Wes Finch for future services. I will be taking my cars into Wes Finch for future services. More

Worst customer experience ever. Sales guy was good the rest of the team was terrible. Finance guy was horrible. Made multiple mistakes and sent us the documents to our phones to ele Sales guy was good the rest of the team was terrible. Finance guy was horrible. Made multiple mistakes and sent us the documents to our phones to electronically sign. Didn’t even go over them with us. We pointed out the errors and we were told he might have to send us other documents later if the financing company catches it. We were told to sign the leasing documents because he accidentally hit that button as well (purchased a new vehicle not leasing). Then we received a phone call a few days later after taking possession of the vehicle from a financial company wanting to know if we were going to purchase the vehicle. No one did any post sale walk around and explaining of the options if we had any questions. In fact, they pushed the Onstar button and walked away and no one ever came back outside. Extremely disappointed in the dealership. More

Dropped off my vehicle for an oil change and voiced a concern about a ticking sound that had just started. They said it’s only here for an oil change and did not want to schedule another appointment to l concern about a ticking sound that had just started. They said it’s only here for an oil change and did not want to schedule another appointment to look into the noise. Good thing it has the lifetime warranty so I will not have to pay for a new engine. But still disappointed in customer care. More

Over the years I have purchased 4 new vehicles from Wes Finch Auto Plaza. The sales staff have always been great. Of course I have chosen to have those vehicles serviced by Wes Finch and I have found the Finch Auto Plaza. The sales staff have always been great. Of course I have chosen to have those vehicles serviced by Wes Finch and I have found them always going above and beyone excellence! More

After buying cars from other dealerships over the years I have returned to hometown buying. Nothing beats the service from a smaller hometown dealership that appreciates your business. have returned to hometown buying. Nothing beats the service from a smaller hometown dealership that appreciates your business. More

Would never buy a vehicle from Wes Finch in Grinnell. Arranged a time with the salesman to make an hour trip to look at a used pickup only to arrive and the truck had been loaned out. Received a call f Arranged a time with the salesman to make an hour trip to look at a used pickup only to arrive and the truck had been loaned out. Received a call from the sales manager the next day that the pickup was back at the dealership. Due to our schedule we couldn't make the hour trip that day and asked them to hold it for 2 days since it was there error in the first place, was told the only way they could hold it was if we put down a $500 deposit. They were in no way accommodating to the fact that they made an error. We had an appointment, drove and hour, the truck was not there. Holding it for 2 days was out of the question unless we paid a deposit. Terrible customer service. Do not recommend to anyone!! More

I rated them 4 star because no one is perfect. ...but they are close. They are always accommodating. ...but they are close. They are always accommodating. More