Wesley Chapel Honda

AI for appointment scheduling is annoying as were sales calls, received 7 calls from live people to confirm my appointment AFTER the AI call calls, received 7 calls from live people to confirm my appointment AFTER the AI call More

Very knowledgeable and helpful with my questions. Always makes me feel comfortable and glad to help! Always makes me feel comfortable and glad to help! More

⭐️⭐️⭐️⭐️⭐️ 5-Star DealerRater Review – Wesley Chapel Honda I had an outstanding experience purchasing my 2026 Honda CR‑V at Wesley Chapel Honda. From the moment I arrived, the team made the process s Honda I had an outstanding experience purchasing my 2026 Honda CR‑V at Wesley Chapel Honda. From the moment I arrived, the team made the process smooth, transparent, and genuinely enjoyable. Edwin Rivera was exceptional throughout the entire experience. He was professional, patient, and incredibly knowledgeable about the CR‑V. He took the time to answer every question and made sure I felt confident in my decision. His customer‑first approach really stood out. I also want to recognize the manager, John, whose professionalism and straightforward communication made the negotiation process seamless. Everything was handled clearly and efficiently, with no pressure or surprises—just honest, respectful service. Wesley Chapel Honda delivered exactly the kind of experience every customer hopes for: friendly, fair, and focused on getting things right. I’m thrilled with my new CR‑V and highly recommend this dealership, especially Edwin and John, to anyone looking for a stress‑free car‑buying experience. More

I had the same positive experience I usually do when bringing my car in for service. Michael Neff as my service advisor was very friendly and helpful as during my previous service, in explaining my car' bringing my car in for service. Michael Neff as my service advisor was very friendly and helpful as during my previous service, in explaining my car's needs in an understandable way. More

The service advisors were great and it didn’t take long to have the car serviced but the wait to get checked in for service was very long and then it seemed a little chaotic when I came to pick up my car. to have the car serviced but the wait to get checked in for service was very long and then it seemed a little chaotic when I came to pick up my car. I had to wait because there was confusion as to where my car was. Other than the waiting, it was a good experience. More

Quick and efficient, yet professional and focused on customer service. Ursula was exceptional -- she kept me informed in a friendly, professional manner. She did not talk down to me but treated me with customer service. Ursula was exceptional -- she kept me informed in a friendly, professional manner. She did not talk down to me but treated me with kindness and dignity. She explained everything to me and made sure I understood. She was patient and kind. More

We got a great deal, and the entire process was smooth and quick. Nipun, our salesperson, was extremely helpful in guiding us to the right car—very responsive, professional, and polite throughout. Austin, and quick. Nipun, our salesperson, was extremely helpful in guiding us to the right car—very responsive, professional, and polite throughout. Austin, the sales manager, is a really cool guy, and we truly appreciate his support in making this deal happen. Overall, a fantastic experience, and I’m very happy to share this feedback More

Having bought many cars in my life the so called Service at Wesley Chapel Honda is hands down the worst I have encountered. Brand new car needed two major parts. Was told a couple of days. Three weeks later at Wesley Chapel Honda is hands down the worst I have encountered. Brand new car needed two major parts. Was told a couple of days. Three weeks later nothing. No calls no parts. I really also question whether the parts are on ordered or needed. No communications at all. Even tried to reach out to our salesman, no help. My opinion buy a Lexus or go somewhere else to get your Honda and service. DON’T GO TO THIS MESS. More

Service advisor consistently exceeds expectations. While the cost for service is not inexpensive, there have not been any issues. While the cost for service is not inexpensive, there have not been any issues. More