Wesley Chapel Honda

Major repair on 2007 Civic. Great service, service was completed when promised and brought new life to my Civic. Kalevala Torres was extremely helpful in creating a repair plan Great service, service was completed when promised and brought new life to my Civic. Kalevala Torres was extremely helpful in creating a repair plan and was available to speak with me during the to confirm repairs were being completed timely. He is my "go to" Service Advisor. All members in our family drive Hondas and only go to Wesley Chapel Honda to purchase and service all of them. More

Happy I came in the look for a new car was not sure what I wanted however Jason Rubin was very helpful and I felt no pressure. Great experience ! Thanks I came in the look for a new car was not sure what I wanted however Jason Rubin was very helpful and I felt no pressure. Great experience ! Thanks More

Tony Snyder is the ONE to work with! Today, I purchased my second car from Wesley Chapel Honda, but it was also the second car I've purchased on my own ever! I truly felt at home dealing Today, I purchased my second car from Wesley Chapel Honda, but it was also the second car I've purchased on my own ever! I truly felt at home dealing with Tony Snyder, he is very knowledgeable and patient. I fully intended to only get a test drive and a quote. That wasn't how I went home - we took the test drive of multiple vehicles, he showed me exterior colors and interior colors so that I could narrow down what vehicle I wanted, I never felt he was rushing me. Once that was done it was number crunching time, and the numbers convinced me that I was leaving with the 2017 CRV Touring, I said goodbye to my 2011 Honda Accord, and I didn't even cry. The financing with Fritz, was a breeze. Fritz has an easy way of explaining the step-by-step process. Thank You Gentlemen - you have made me Honda Loyal for life! More

Amazing experience Sharrod Hill gave us an excellent experience while purchasing our car. He was super helpful and made sure we left with exactly what we wanted at an am Sharrod Hill gave us an excellent experience while purchasing our car. He was super helpful and made sure we left with exactly what we wanted at an amazing price. I recommend him to anyone looking to buy a car at Honda Wesley Chapel More

Great Service Department Service was completed in a timely manner and all items were completed as requested. Craig was very helpful and got the work completed very quickly an Service was completed in a timely manner and all items were completed as requested. Craig was very helpful and got the work completed very quickly and the wait was held to a minimum. More

They ran my credit after they sold my car! HONDA WESLEY CHAPEL BAIT & SWITCHED ME- I feel the need for this PSA after having experienced what I went through the last few days. This may be a bit HONDA WESLEY CHAPEL BAIT & SWITCHED ME- I feel the need for this PSA after having experienced what I went through the last few days. This may be a bit lenghty but I want to just make WC residents aware- it's worth the read! Sunday 5:30 pm: we arrived looking for a car for my daughter & she test drives & falls in love wiith a 2013 Honda Civic that was priced @$9999. 6:30 pm: We leave & tell our salesman we wanted to shop around & would call him in a few days. Tuesday 7:36 pm: I text our salesman telling him we were ready to move forward & to send me the application- he replies and tells me he is out to dinner & will first thing in the morning when he gets to Honda. Wednesday exactly 9:00 am: another Honda sales rep texts me & then calls me that she is emailing me the credit app; she does so & I fill it out cosigning for my daughter. 10:22 am: she texts me again & says she confirmed with the manager they have my app & are holding the car & she is grabbing the keys & my sales rep will call me shortly. 2:57 pm my original sales rep texts me "Just talked with the manager & he said with you cosigning your daughter can get the car, what time do you want to come in?" I reply 4:45- we agree to meet. 4:47 pm: We arrive to be greeted by my original sales rep & he is outside & laughing & joking & says "We sold the car BUT i promise you I have others just like it that we can make work. Mind you I am waiting for the JUST KIDDING but NO he was SERIOUS- he tells me they sold my car in the afternoon & he didnt get to work until noon & had just found out about it. It took everything from me not to leave! 7:15 pm still there hours later & now we have test driven 2 more cars priced from $14-$16k when my original car was $9380. We are doing the back & forth negotiating and I am looking at an offer for almost $17k being SOLD to me on newer car, less miles, blah blah blah. Then he says "what can I do to get you to buy this car tonight" (remember they already pulled my credit). I proceed to tell him something along the lines that at this point its clearly about principal to me & the fact that they ran my credit, told me they were holding my car, & then sold it AFTER running my credit & the manager hasn't had the respect to walk in & at least shake my hand & apologize for the mistake, blows my mind. Then he proceeds to tell me, "Let me be honest with you. WE ACTUALLY SOLD THE CAR LAST NIGHT!" Instantly, i felt myself getting red & it took EVERYTHNG within me to not start cursing & I stood up & looked at him & said something like "That makes it so much worse!! The fact that you ran my credit, for a car you sold last night, & fooled me all day between you & another rep into believing it was here makes it unethical & disgusting. I am putting out my hand to you, please shake it, as I am walking out of here respectfully & thanking you for your time but you will never win my business." & he was shocked & didnt say a word & we walked out! This was a classic bait & switch & I will never go back to WC Honda & I just wanted to make our community aware of my experience. I am not saying you will have the same experience but I wanted to share what I went through. Thanks for reading! More

JASON RUBIN Came in to get some info for a lease on honda accord, jason rubin was very polite and helpful did not feel any pressure at any time. my current leas Came in to get some info for a lease on honda accord, jason rubin was very polite and helpful did not feel any pressure at any time. my current lease is not up for another month so i have not made a purchase yet. but i'm sure i will return soon More

Kevin Campbell is awesome! I went in to Honda to get a used car that I purchased from them serviced. After learning about a few issues with the car, I was able to get out of it I went in to Honda to get a used car that I purchased from them serviced. After learning about a few issues with the car, I was able to get out of it and in to a brand new Accord without any struggles. I love the car that I went home with that day and really appreciate the service that Kevin offered. I will continue to go through them and him for all of my future needs as well as send as many people I can to them so they can know they go home with a great deal. More

Great Nelson is an amazing service consultant. Always made sure I knew what was going on, very polite and overall helpful. I would recommend Nelson for sure Nelson is an amazing service consultant. Always made sure I knew what was going on, very polite and overall helpful. I would recommend Nelson for sure More

Excellent service Torres takes the time to explain what could be considered road issues and not a car issue. The balancing of my tires was a concern but his explanation Torres takes the time to explain what could be considered road issues and not a car issue. The balancing of my tires was a concern but his explanation provide me assurance that it was not necessarily true due to the roads in Florida. That shows that im valued before im charged a fee. That is quality service. More