
Wesley Chapel Honda
Wesley Chapel, FL
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2,580 Reviews of Wesley Chapel Honda
Kalef Torres was not only polite and professional but he showed concerns when he overheard me having some issues and he surely turned my experience.... alth Torres was not only polite and professional but he showed concerns when he overheard me having some issues and he surely turned my experience.... although I still had issues with my car that needed some repairs he was responsive, punctual and very straight forward which is greatly appreciated. Best service person ! More
Lasting Impression Nelson was great just as the Honda dealership was! Very helpful, friendly, and welcoming. Paid a lower price at the dealership than I would have at an Nelson was great just as the Honda dealership was! Very helpful, friendly, and welcoming. Paid a lower price at the dealership than I would have at any other private auto business, which will definitely keep me in the Honda family. Thanks so much to everyone for making it a great experience! More
Awesome Experience! All I have to say is that Michael Buckner has AWESOME customer service skills. It was a pleasure working with this guy. He answered all my question All I have to say is that Michael Buckner has AWESOME customer service skills. It was a pleasure working with this guy. He answered all my questions and give me tips and advice in how to care for my car in a language I could understand ( layman terms) Great people skills 👍🏼 More
Material Misrepentation and False Advertising This dealer held a sales event whereby they sent out flyers which included a discount coupon of $3674.25. The purchased vehicle was for sale for $157 This dealer held a sales event whereby they sent out flyers which included a discount coupon of $3674.25. The purchased vehicle was for sale for $15799.00. This price was not disclosed to me which constitutes false advertising and material misrepresentation. Once I discovered the discrepancy they tried to tell me it was a different vehicle. Upon pointing out that it was the same VIN number they back-tracked and masked it as re-conditioning fees. I was charged $18823.00 which when combined with the "coupon", which I never benefited from, places the cost of this vehicle much higher. Further they did not provide copies of all signed documents which included a document to replace the cracked windshield. Since I have complained about this Mr. Battista has decided retaliation is the best remedy and now states that they will not replace the windshield. They have also attempted to color my complaint as buyer's remorse which emphatically it is not. I like the vehicle. Not to mention the fact that dealer profit, inspecting, cleaning and adjusting the vehicle is already on the contract for $995.00. This makes hiding behind reconditioning fees ludicrous. This dispute has been resolved. More
Patrick was a Rick star for a smooth purchase Patrick executed flawlessly without pressure. Quickly responded to every question and made this the easiest purchase of a new vehicle ever. I dragge Patrick executed flawlessly without pressure. Quickly responded to every question and made this the easiest purchase of a new vehicle ever. I dragged 4 kids and a reluctant husband into the dealership and we drove and way in less than an hour. Thanks Patrick! Travis was knowledgeable and FAST, this was a pleasurable experience. I was slightly terrified bringing my entire family to sign paperwork. He didn't flinch! More
Excellent service Steve Riley made my visit easy, friendly. He was able to explain in laymans term on what was going on and what solutions were available. I recommend h Steve Riley made my visit easy, friendly. He was able to explain in laymans term on what was going on and what solutions were available. I recommend him for a raise More
New 2017 Accord Touring V6 Jose was very friendly to me and my family, and very knowledgeable about the car features. The car I was interested in was ready upon arrival. Once th Jose was very friendly to me and my family, and very knowledgeable about the car features. The car I was interested in was ready upon arrival. Once the price was finalized the transaction happened quickly. Follow up service has been very good as well. More
2017 Honda Accord Sale I had an excellent experience at Honda in regards to purchasing a 2017 Accord. Tony Snyder was my salesperson, and he ensured the process was smooth a I had an excellent experience at Honda in regards to purchasing a 2017 Accord. Tony Snyder was my salesperson, and he ensured the process was smooth and enjoyable. All other staff I came in contact with was very friendly as well. Travis, from finance, answered all my questions and made the financing a lot easier than I imagined. Would highly recommend them. More
Most Excellent Service Craig sat down and went over what was due for my 30K mileage check up and took out what was done previously. I lost my next coupon for my maintenance Craig sat down and went over what was due for my 30K mileage check up and took out what was done previously. I lost my next coupon for my maintenance package but he made it work anyway. I was quoted and hour and a half but I was out the door in 45 minutes. Makes a painful part of life much more tolerable. More
Thank you Shamir bacha at Wesley chapel Honda today , I experienced excellent service. Everything went down great and the employees helped me out to the best that they could , I experienced excellent service. Everything went down great and the employees helped me out to the best that they could More