
Wesley Chapel Honda
Wesley Chapel, FL
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2,590 Reviews of Wesley Chapel Honda
An Amazing Staff to work with We were very happy with our 2007 Honda Odyssey even though it had 169,000 miles on it. We knew that soon we would have to say good-bye to it and purch We were very happy with our 2007 Honda Odyssey even though it had 169,000 miles on it. We knew that soon we would have to say good-bye to it and purchase a new vehicle. We had been putting this off for quite a while and Tony Boiln would call us each month and I would tell him we were not ready yet. Well last week, I took the Honda in for a regular oil change before our trip north for the month. Expecting no surprises, Tito broke the bad news to me that our Fuel pump was leaking and nearing the end. Tito was so sympatric and went out of his way to provide advice and options, He brought over faithful Tony who encouraged me to bring my husband in to look at a new van. Well on a rainy Thurs around 3 we met with Tony and he was EXCELLENT. He spent hours with us explaining and working with my husband to make a deal. Tony did an super job. He worked with his manager Joe to make sure our needs were met. Thank you Tony for being so very diligent. Thanks also to Isabel for explaining all the new features of our 2015 Odyssey. Lastly thanks for Joseph in finance for his lasting patience and time. What a wonderful staff We have been going to Wesley Chapel Honda for service for the last 6 years and have had nothing but EXCELLENT service from EVERYONE It is obvious that Staff love what they do and do it well. We will continue doing business with such a great business. Thanks to ALL More
Horrible all the way around...worth the read The dealership is offering incentives for those that complete this survey leaving good ratings! It was offered to me and I refused. Customers are b The dealership is offering incentives for those that complete this survey leaving good ratings! It was offered to me and I refused. Customers are being asked to complete these while in the dealership with reps standing over them. The customer service from sales to finance end as soon as you sign your paperwork. There were scratches on my car that were promised to be fixed and a Owed to Buyer form was completed. While the week plus to fix very minor scratched the loaner vehicle supplied to me was inferior and broke down an hour from my home. Mind you that time is ticking away until my first car payment and I'm supplied with junk for loaner. When I demanded them to pick me us, I was given nothing but attitude and a statement "I will get there when I can." In the mean time, I had a new born baby in the car with no AC. Then, a refund for S Guard and Gap was due to me for a trade. The dealership was sneaky and attempted to have the refund from the warranty/insurance company remit payment directly to the dealership totally without my knowledge. The warranty/insurance company caught wind of it and contacted me. The refund was due to me as I paid for it and not the dealership. When confronted the dealership played stupid. It took them 3 months to submit the refund documents to the warranty/insurance company after many statements of intentions to pursue further action. The refund from the warranty/insurance companies portion has been paid to me. The dealer portion has yet to be received. My inquiries have been left unanswered (as stated in another customers review) and I was forced to take this above the individual dealership. I am an extremely easy to please customer that doesn't ask for people to bend over and do back flips just to make a sale. I understand there can be mix-ups at times. However, this was very much and obviously intentional. To date, I still have not received a refund and the transaction took place in February. Do not deal with Wesley Chapel Honda. More
Great Experience I came in today to receive a routine oil change. While I was waiting, Kevin Campell asked me a couple questions about my current vehicle. Based on wha I came in today to receive a routine oil change. While I was waiting, Kevin Campell asked me a couple questions about my current vehicle. Based on what I'd told him he said he may be able to get me into a new car with more technology for the same, or even lower monthly payment. Intrigued, I let him show me a 2015 Honda CRV, which offered about 14 more miles per gallon than my 2011... After a quick test drive and some great conversation (and a little Barry White) I drive away in my new car for the same car payment on my 2011 Crv). Great service; great pricing; overall great experience! Thanks Kevin :) More
An experience to remember!!!! A BIG surprise---My daughter's first new car!!!! What an experience at Wesley Chapel Honda- the salesman Kevin Campbell was on top of his game! A war A BIG surprise---My daughter's first new car!!!! What an experience at Wesley Chapel Honda- the salesman Kevin Campbell was on top of his game! A warm welcome when I arrived, a most thorough explanation of my options and test drive of a Honda Civic LX. The entire process was seamless and a pleasure for sure! The best part was the look on my daughters face (sheer JOY) when Kevin was explaining the features inside the car. He made an extra effort to set-up the Bluetooth with a demonstration to "write home about"....all caught on video to "add" to the memories for years to come!!! Thank you so much!!!!!!! Scott Watson More
“Amazing Overall Experience” Thank You Kevin Campbell.. While getting my 2005 car serviced, I decided to finally check out the New 2016 Honda HRV. I am very price conscious and know exactly what I want in While getting my 2005 car serviced, I decided to finally check out the New 2016 Honda HRV. I am very price conscious and know exactly what I want in a vehicle. My time is very important to me, so while waiting for my vehicle to be serviced, I looked across the showroom and saw Sales Rep. Kevin Campbell. I’ve had light chats with him in the past while getting my car(s) serviced, so I felt comfortable with him and his sales style. I asked him about the New HRV, he immediately took me out on the lot, showed me the availability, then we went for a test drive. The dealership had in stock the color I was looking for, and some dealer added options like “Tint” already added, so I was impressed. The vehicle in my eyes was “Turn Key”. Kevin then brought me in to talk numbers$$, he was very professional, he knew his stuff. I then went over to see Travis in finance, he was very efficient, the paperwork was already prepared, and I signed and was done. The process started at approx. 11am and we were done around lunch time. Kevin really wowed me, I felt that I got a great deal at a great price, but most of all I had an “Amazing Overall Experience”. Thank You Kevin ? More
Great Customer Service/deal If you are looking for a great deal def. work Tony Snyder. He works hard to get great deals for his customer's and is true man of his word. I had an o If you are looking for a great deal def. work Tony Snyder. He works hard to get great deals for his customer's and is true man of his word. I had an older CRV that needed alot of service repair. It wasn't worth getting fixed. He was able to get me a great deal on a 2015 CRV lease with even money back! Tony doesn't pressure you and he was very patient with my decision process. He helped answer all my questions. I highly recommend Honda of Wesley Chapel and salesman Tony Snyder. I love me new Honda CRV. Nicki C More
happy with purchase James was very professional & courteous during my visit. He answered all my questions and explained the features of the vehicle as well as the benefit James was very professional & courteous during my visit. He answered all my questions and explained the features of the vehicle as well as the benefits of purchasing a vehicle fromtheier dealership. More
The Best Experience ever. I cannot speak highly enough about one of the salespeople named Kevin Campbell Honda. I literally visited different dealerships in Central Florida, I cannot speak highly enough about one of the salespeople named Kevin Campbell Honda. I literally visited different dealerships in Central Florida, and I decided come Wesley Chapel, I met Kevin, he showed me nothing by superior customer service, true concern of what my needs in a car were and truly wanted what was best for me. I recommend Kevin hands down. He is a true class act and someone I would recommend to my closest friends and families. Someone you can trust. More
Fantastic car buying experience My family and I have been coming to the Wesley Chapel Honda since 2009 for car maintenance. The atmosphere and staff have been nothing short of amazin My family and I have been coming to the Wesley Chapel Honda since 2009 for car maintenance. The atmosphere and staff have been nothing short of amazing. Everyone is always helpful, friendly, and efficient. This year, we upgraded to a new Honda Odyssey. Our car salesman, Kevin Campbell, made the buying experience a relief of what is usually a daunting task. On top of finding our family the perfect car and working with our budget, he was an absolute joy to be around. Campbell worked with us closely to find a car for our lifestyle. I would recommend the dealership to anyone looking for a new or used car. They won't be disappointed. More
Out with the old, in with the new I went in to have my 2003 Honda Civic repaired and found out there were more problems that needed attention. My repair bill was going to be almost twi I went in to have my 2003 Honda Civic repaired and found out there were more problems that needed attention. My repair bill was going to be almost twice as much as what I had planned on. Kevin Campbell got me into a 3-year lease on a 2015 Honda Civic. My repair bill was waived and they agreed to give me $1700 to help me with my payments during the first year. Thank you Kevin. I love my new Honda. More