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Wesley Chapel Honda

Wesley Chapel, FL

4.8
2,599 Reviews

27750 Wesley Chapel Blvd

Wesley Chapel, FL

33544

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2,599 Reviews of Wesley Chapel Honda

January 04, 2025

This dealership has such a friendly and hospitable staff. I appreciate their ability to make you feel like family. More

by Ignite1913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Seawright - 5 stars
Jan 06, 2025 -

Wesley Chapel Honda responded

We’re excited to hear that our team at Wesley Chapel Honda made you feel like family! Thank you for the kind words and support.

January 04, 2025

It was a great vehicle buying experience! Pankaj Gonbare was so patient with me as I had several SUV's in mind and wanted to drive them to see how they drove. He covered all the details of ev More

by LPastore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pankaj Gonbare
Jan 06, 2025 -

Wesley Chapel Honda responded

Thank you for sharing your positive experience with Pankaj at Wesley Chapel Honda! We’re thrilled to hear that his patience and expertise helped guide you through the decision-making process. Enjoy your new SUV, and we appreciate the recommendation!

January 04, 2025

Wesley chapel Honda is the best! They are professional, supportive, and trust worthy! The best! More

by Sherriaojackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Bruner is awesome! 5 stars, Stacy Dahlen
Jan 06, 2025 -

Wesley Chapel Honda responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future!

January 03, 2025

I had a road trip and was able to bring my car in for a checkup. They checked all the important things for me with no charge. I am very grateful. Stacey (female) takes great care of me! More

by dpitcock12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen, DeVaughn Johnson
Jan 06, 2025 -

Wesley Chapel Honda responded

We’re pleased to hear that Stacey and the Wesley Chapel Honda team took great care of your car before your road trip! It’s wonderful knowing you received a thorough checkup at no charge. Safe travels, and thank you for sharing this feedback with us!

January 02, 2025

Brought my Honda in for recommended maintenance. I had to wait almost 7 hours to get brakes, transmission and fuel pump recall work done. At the 6th hour point, I had to find my customer service tec More

by winnsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie
Jan 03, 2025 -

Wesley Chapel Honda responded

Thank you for sharing your experience with us. It's concerning to hear about the long wait and the fuel smell in your car, which is not what we aim for when providing service. We appreciate your patience and are glad a manager could assist you eventually, but we'd like to ensure this doesn't happen again. Please feel free to reach out if you'd like further assistance or have any other concerns. Thank you, Kenny Haines - Service Manager - kennethhaines@lithia.com

January 01, 2025

Everything went well. Glad to see that they are investigating a fuel issue that i told them about in those 2024 Accords months ago. More

by sandylolead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen
Jan 02, 2025 -

Wesley Chapel Honda responded

Thank you for sharing your experience with us at Wesley Chapel Honda! We're pleased to hear everything went smoothly and appreciate your input on the 2024 Accords. If there's anything else we can assist with, just let us know!

January 01, 2025

Great customer service excellent service advisor. Ms Stacey Bruner was amazing she knows how to take care of your car. More

by nerick36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Stacey Bruner
Jan 02, 2025 -

Wesley Chapel Honda responded

We're delighted to hear that Stacey provided you with excellent service at Wesley Chapel Honda. Thanks for the shoutout! Travel safe and come back to see us whenever we can be of assistance in the future!

December 31, 2024

This dealership is very customer-focused. They understood my situation and got me back on the road swiftly. More

by Itwazagoodyear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Seagate
Dec 31, 2024 -

Wesley Chapel Honda responded

We're proud to hear that our team at Wesley Chapel Honda was able to get you back on the road quickly and efficiently. Thank you for recognizing our customer-focused approach! We look forward to working with you again in the future!

December 30, 2024

I had a wonderful service but it took quite while to get everything done. I will be glad if they can speed up the process next time. More

by Bismark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yamira George
Dec 30, 2024 -

Wesley Chapel Honda responded

Thank you for your feedback! We're pleased to hear that you had a wonderful service experience at Wesley Chapel Honda. We appreciate your patience and will work on improving our efficiency for future visits.

December 30, 2024

Very pleased with the service department, when I schedule any service they arr courteous and friendly and take good care of my car needs. I strongly recommended, Sunip, Andrea and Willie!!! More

by I N from Wesley Chapel, FL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea (Service Advisor), Willie (service advisor and Sunip (supervisor)
Dec 31, 2024 -

Wesley Chapel Honda responded

We're delighted to hear that our service department, especially Sunip, Andrea, and Willie, took great care of your car needs at Wesley Chapel Honda. Thank you for the strong recommendation! See you next time.

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