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Wesley Chapel Honda

Wesley Chapel, FL

4.8
2,599 Reviews

27750 Wesley Chapel Blvd

Wesley Chapel, FL

33544

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2,599 Reviews of Wesley Chapel Honda

December 26, 2024

I love bringing my car to Wesley Chapel Honda! !! The experience is always great!! Would recommend More

by fghanem86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen, DeVaughn Johnson
Dec 27, 2024 -

Wesley Chapel Honda responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon.

December 25, 2024

Good service, close to my house, don’t need to wait long time, perfect attention More

by Luribe79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Seawright
Dec 26, 2024 -

Wesley Chapel Honda responded

Your positive feedback means a lot to us! We are committed to providing the best customer service and it's great to hear that it shows.

December 25, 2024

I always window shopped at this dealership but every Honda I bought was at the Tampa Honda because of competitive pricing and honesty. Used to love the Wesley chapel service department but their respon More

by chandupr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Walker
Dec 27, 2024 -

Wesley Chapel Honda responded

Thank you for sharing your experience with us. It's disappointing to hear that our service department hasn't met the standards you've come to expect over the years, and we apologize for any inconvenience this has caused. We value your feedback and are committed to improving our responsiveness and pricing transparency. If you'd like to discuss this further or have specific concerns addressed, please feel free to reach out at your convenience. Thank you, Kenny Haines - Service Manager - kennethhaines@lithia.com

December 25, 2024

I brought my wife’s 2024 Honda Acord in for a recall inspection. I was told that it could be a three hour wait so the assistant service manager ( Stacy ) had a shuttle take me home. An hour later I had More

by JIMBO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen
Dec 26, 2024 -

Wesley Chapel Honda responded

Thank you for taking the time to review us! Please let us know if there’s anything else that we can do for you in the future.

December 25, 2024

Great service and we will be buying our next Honda from Wesley chapel honda 👍 for sure More

by thomzon1.ct
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen, DeVaughn Johnson
Dec 26, 2024 -

Wesley Chapel Honda responded

Thank you for your glowing review! We are committed to providing the best customer experience possible and it's great to hear that we were able to meet your expectations.

December 24, 2024

Well ran operation. They don't always start out doing the best for the customer. More

by elou51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Dec 26, 2024 -

Wesley Chapel Honda responded

Thank you for leaving a review. It’s unfortunate that you didn’t experience a 5-star visit. If there’s anything we could have done to improve your visit, please let us know. We hope to hear from you soon!

December 23, 2024

Great dealership! ! Depending on who you're serviced by, the experience may not be the greatest. Overall, it's a great dealership. More

by rcharles317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Dahlen
Dec 23, 2024 -

Wesley Chapel Honda responded

Thank you for the feedback! We're glad to hear that overall your experience at Wesley Chapel Honda was positive. We appreciate your support and look forward to serving you again in the future!

December 22, 2024

Great wonderful adviser wood return I just would like for the company to take customers at there scheduled time More

by victorialord624
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael walker
Dec 23, 2024 -

Wesley Chapel Honda responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our adviser at Wesley Chapel Honda. We appreciate your suggestion and will work on improving the scheduling process. Looking forward to seeing you again!

December 22, 2024

Michael Walker is my go to guy! ! Excellent customer service from beginning to end, went above and beyond many times. Fast service, I was in and out the fastest this time compared to More

by caseyrx76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Walker
Dec 23, 2024 -

Wesley Chapel Honda responded

Thank you for sharing your experience with us! It's great to hear that Michael Walker provided excellent service and made your visit at Wesley Chapel Honda quick and efficient. We appreciate the feedback and are always here to help if you need anything in the future!

December 22, 2024

this dealership is usually really good however i’m not at all satisfied with my most recent visit at all. More

by alyssadoolittle967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
andrea
Dec 24, 2024 -

Wesley Chapel Honda responded

I'm sorry to hear that your recent visit didn't meet expectations. We strive for consistency in providing excellent service, and it's disappointing when we fall short. If you'd like to discuss what happened further or have any concerns addressed, please feel free to reach out. Thank you, Kenny Haines - Service Manager - kennethhaines@lithia.com

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