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Wesley Chapel Honda
Wesley Chapel, FL
2,582 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,582 Reviews of Wesley Chapel Honda
June 29, 2022
Horrible service at the service department from Stacey Bruner. I went for a regular oil change with a $20 coupon but I end up paying $60 because she applied the $20 as a discount and not a coupon (even th Bruner. I went for a regular oil change with a $20 coupon but I end up paying $60 because she applied the $20 as a discount and not a coupon (even though is states clearly in the flyer that it was a coupon). She also applied charges that I denied when I first gave her the car for service. When I got the bill, I questioned her about the extra charge that I already denied in the beginning, but said that it was not what she meant. Also, they stated they did a multi point inspection (including Battery health which I mentioned to Stacey to check because I was worried about it not working properly) and it came out perfectly fine. Since I was not sure about their multi point inspection, I went to check my battery, right after I left the dealership, at Auto Zone and Advanced Auto Parts which both confirmed that it was a bad battery and I had to buy a new one the same morning. This clearly proves that they don't do multi point inspection as they claim. People, please be careful and don't trust Wesley Chapel Honda with their services and their prices. They will always try to scam you and get as much money from you as they can. More
by Ali Alaoui
Employees Worked With
Stacey Bruner
June 16, 2022
Great Experience! Salesman Ryan Mehmi really helped me find just the car i needed and the whole team made me feel important and guided me through the car buying proce Salesman Ryan Mehmi really helped me find just the car i needed and the whole team made me feel important and guided me through the car buying process! Thanks guys! More
by caranewtown
Employees Worked With
Ryan Mehmi
March 20, 2022
Friendly, caring and want to help and work for you. Sales person was not pushing understood my needs and stayed with Mr until I walled out the door with my new car. Highly recommend them Sales person was not pushing understood my needs and stayed with Mr until I walled out the door with my new car. Highly recommend them More
by Doddk
Employees Worked With
Michael Hughes
March 16, 2022
Jacob Garrison went above and beyond to make us comfortable and put us in the car we really wanted. I recommend not only this dealership but ask for Jacob Garrison! comfortable and put us in the car we really wanted. I recommend not only this dealership but ask for Jacob Garrison! More
by Simimike04
Employees Worked With
Jacob Garrison
February 26, 2022
Brought our two Civics in for service. We always setup our appointments with Estherlin R. She is extremely helpful and knowledgeable, and always goes above and beyond to assist the custome We always setup our appointments with Estherlin R. She is extremely helpful and knowledgeable, and always goes above and beyond to assist the customer. She works with you and clearly explains the issues, if any, and what is truly needed and what can be delayed, leaving it up to the customer to decide how they want to proceed. Great experience, as always, with her. Wesley Chapel Honda should be extremely thankful that they have an employee of her caliber on their staff. More
by Civic Owner
Employees Worked With
Estherlin R. (Service Dept.)
February 24, 2022
Mike B is a mediocre lazy . He never explain me what happen it cars only guessing. He refuse to returns my calls today I came back to the dealer and he refuse to help me agai He never explain me what happen it cars only guessing. He refuse to returns my calls today I came back to the dealer and he refuse to help me again. I don't understand why honda don't do anything about. I request to see another person o advise to be willing to help me . This employees are so arrogant they treat you like you like peace of #$.. This is not customer service at all. They get pay to help us not be ignored people . More
by Alma Suarez
Employees Worked With
Mike Buckner
January 30, 2022
Terrible service department. They could not figure out the problem after my car sat there for almost two days. So I went to a different Honda dealership and they were able to tell me the issue in less th the problem after my car sat there for almost two days. So I went to a different Honda dealership and they were able to tell me the issue in less than 5 minutes. Do yourself a favor and go to another dealership. Even the service manager I reached out to, didn’t try to rectify the issue. More
by LVee
Employees Worked With
Service manager for Wesley chapel
January 14, 2022
Rianne was the best salesWOMAN that I have came across in my search for a vehicle. She is truly a doll, if you dont know where to start. Start at Honda with RIANNE. SHE IS MARVELOUS !!! my search for a vehicle. She is truly a doll, if you dont know where to start. Start at Honda with RIANNE. SHE IS MARVELOUS !!! More
by karleyb11
Employees Worked With
RIANNE T.
