Wesley Chapel Honda

Ran my credit 27 times in one month. Brought my score down to a 400. Ruined my life!!! I can't even rent a place now. Went there in 2015 and was awesome. Thats why I went back there. But this time was te down to a 400. Ruined my life!!! I can't even rent a place now. Went there in 2015 and was awesome. Thats why I went back there. But this time was terrible. Lost financing 3 different times had to go back. And when they finally got it settled they told me the wrong bank so I was corresponding with wrong people and it made me a month late on my payment. I kept calling and they told me was just moving slow. They were nice enough but they allowed several banks to repeatedly run my credit over and over for a month. Was still happening after was finally finalized. My credit is frozen and Ruined. Will never be back. More

Bruce Briggs was very knowledgeable. He made sure we felt comfortable, found something with everything we were looking for and made it an easy and enjoyable experience. We love our new Honda comfortable, found something with everything we were looking for and made it an easy and enjoyable experience. We love our new Honda More

Every time I go into the dealership for service it takes a minimum of two hours to get an oil change. I bought the service package when I purchased my car. Don’t waste your money on this extra package. N a minimum of two hours to get an oil change. I bought the service package when I purchased my car. Don’t waste your money on this extra package. Now after four years of getting oil changes and the wait only getting longer, I have no choice but to wait. If they respected me as a customer, they would call me if they were behind and tell me to come in later to get my car serviced. Maybe they put people before me if they don’t have the prepaid service package. I am just locked in so they don’t care if I am inconvenienced. Yesterday I was there for 2 hours and 45 minutes. Ridiculous. More

I had both of my cars serviced here with Neil this week 04/14-15/2021 as my contact. He was great to work with and made everything easy 04/14-15/2021 as my contact. He was great to work with and made everything easy More

Ryan, Mo and the team did a superb job! We were in and out in no time. My daughter is very happy with her Brand new HONDA CIVIC SPORT! I’ll be back and recommend people daily to WESLEY VHAPEL HONDA!! Gr out in no time. My daughter is very happy with her Brand new HONDA CIVIC SPORT! I’ll be back and recommend people daily to WESLEY VHAPEL HONDA!! Great experience!! More

I have been doing business with them for several years and they always make me feel very comfortable with the whole process! My kudos to Wesley Chapel Honda for having a great team of very devoted people and they always make me feel very comfortable with the whole process! My kudos to Wesley Chapel Honda for having a great team of very devoted people!!! Yesterday I got a new HR-V for my daughter and as usual, very very happy with their service! Special thanks to my friend Ryan Nazir, sale person Hatem Shahwan, finance Sharrod Hill. Go visit them and you will be another happy customer as I am! Mark More

One of the most professional and easiest ways to buy a car. Mr. Briggs helped me through the process he did outstanding work . thank you all . I will be buying all my vehicles through them. car. Mr. Briggs helped me through the process he did outstanding work . thank you all . I will be buying all my vehicles through them. More

Good experience overall. Facility is beautiful. Car options were good. Sales negotiating was smooth. The finance department was my main reason for the 4 star review. The Manager is an D***. I think his options were good. Sales negotiating was smooth. The finance department was my main reason for the 4 star review. The Manager is an D***. I think his name is Dan? His associate Kurt was pleasant. More

Sad excuse for a car dealership. My girlfriends vehicle was brought in for a routine oil change and tire rotation. Despite what was requested, the tire rotation was never completed, and she was charged for was brought in for a routine oil change and tire rotation. Despite what was requested, the tire rotation was never completed, and she was charged for her oil change (which is supposed to be free, the car is a CPO and had one free oil change left). Now for the real issue, one of the wheels on her 2019 Honda Civic Sport was damaged by the service department while in service. It looks like something slipped and went into the tires sidewall (theres a puncture) and into the edge of the rim, damaging both the rim and tire (damage is CLEARLY not curbrash, and was not there prior to taking the car to the dealer). Additionally, no notes on the vehicles service inspection or anything was said to my girlfriend about the damage, which knowing how dealerships operate and how important it is to replace a tire that has any kind of sidewall damage, it's highly suspicious that the dealership didn't try and sell us a new tire and point out the damage at any point, furthering the point that they damaged the tire/wheel, and hoped we didn't notice it. We noticed the damage almost immediately and went straight to the dealership the following day to avoid them trying to say we caused the damage. No manager was available, but Esterlyn took photos for documentation, and told us that she will send them to the service manager and the service advisor that was assigned to the service (Stacy B), and that we would hear back on Monday. Today marks one week since the original promised call back. My girlfriend has called the dealership countless times and no one is willing to talk to her or let her speak with a manager to get this resolved. Everyone is avoiding her calls or is "unavailable", and will get back to her as soon as possible. We were not only charged incorrectly for the service and requested services were not completed, but our vehicle was damaged by the dealership's service department. Someone needs to contact her immediately and do something to fix the damage that was caused to this vehicle and resolve this issue. More

We were very pleased with Karley Barnes and the great service that she provided. Also Kurt Mathieson in finance was extremely helpful in getting a good rate at a bank. We were able to drive out that day service that she provided. Also Kurt Mathieson in finance was extremely helpful in getting a good rate at a bank. We were able to drive out that day with a beautiful car. We would highly recommend this Wesley Chapel Honda dealership to our family and friends as it was recommended to us by our neighbor. C & E Aquilino More