Wesley Chapel Honda

Our Salesperson, George, was outstanding. She did things for us that no other sales person has ever done. I would promote her to manager if she was working for me. for us that no other sales person has ever done. I would promote her to manager if she was working for me. More

First of all BIG UPs to the awesome BILL JAMES, that in my opinion runs best service department in all Florida. Hi my name is Will and I own a 19 TYPE-R. Once again service at WESLEY CHAPEL HONDA has serve my opinion runs best service department in all Florida. Hi my name is Will and I own a 19 TYPE-R. Once again service at WESLEY CHAPEL HONDA has served me as always in an awesome way. I had some big concerns with my car and some damage due to a critter that destroyed my entire skid plate that had me worried sick. BILL JAMES, JACOB RABBAT and his awesome team OF EXELENT MECHANICS right away put me at ease ensuring me that my baby was gonna be well taken care of and sure enough they did just as promised my TYPE-R feels even smoother and more powerful than ever before, they did my transmission service and oil change service and replaced a tire that I had no idea had a nail. Jacob did a great job of keeping me informed on the status of my car and made sure I was very comfortable. when I was out looking at other vehicles in the big lot he came out looking for me to make sure I knew what was goin on and the steps that were being taken to improve my cars health and fix the problems I was worried sick about. now I have 2 favorite service advisors I know care a great deal about my baby and that keeps me worry and stress free. my service advisor is ESTHELIN RODRIGUEZ which was off on TUE. she is a very awesome service advisor that I absolutely trust and now I am supper happy knowing that if she isnt there on a day that I happen to show up that she has a twin there with an extensive and real experience in service and customer care and from what I can see is super intelligent and just knows his stuff. So guys I just want to thank you from the bottom of heart and special thanks to a GREAT LEADER (BILL JAMES) for your honesty and hospitality and truly making me feel at home and like FAMILY... GOD BLESS you all!!! your my team. TYPE-R- LIFE More

Recently I contacted Wesley Chapel Honda with questions regarding a new car. I was assigned to Joey Lyman. Joey contacted me but I was unable to meet with him. I actually ended up buying a different bran regarding a new car. I was assigned to Joey Lyman. Joey contacted me but I was unable to meet with him. I actually ended up buying a different brand of car. When Joey contacted me again I explained the circumstances and he was most gracious. I even received a letter from Justin Hann, the General Manager. The customer service was so great from a dealership that I did not buy from, that I can only imagine how good it would have been had I purchased a car from them. That ranks really high with me and I certainly will plan to visit with them in a few years for my next car. Five stars all the way. More

Garrett Gillespie was amazing and I would definitely buy from him again. He has personality and is a honest person. You'll not find another salesman like Garrett. He was able to keep us focused and had a gr from him again. He has personality and is a honest person. You'll not find another salesman like Garrett. He was able to keep us focused and had a great sense of humor. More

I have been a loyal customer with Wesley chapel for about 5 years now. I just traded in my older vehicle for a newer and BETTER model, and I love my new car!! This is the second car Mohammed has gotten me a 5 years now. I just traded in my older vehicle for a newer and BETTER model, and I love my new car!! This is the second car Mohammed has gotten me a great deal on that felt comfortable with. He's very up front, attentive and a good listener. My finance guy was able to get me in out of his office with signing papers. Thank you Mo and Sharrod Hill at Wesley chapel! great customer service always. More

I have a 2012 CRV with 38K miles on it. It lives in FL year round and is only driven six months of the year. My last service appointment ended up costing me $1900+ including my AC being fixed. It wasn't year round and is only driven six months of the year. My last service appointment ended up costing me $1900+ including my AC being fixed. It wasn't fixed as I soon learned on my drive home. Back to the service center and now I'm quoted another $1,000 for repairs. Later the same day I was quoted $540 for my AC to be repaired. Needless to say, my car is in my driveway and I will be seeking a second opinion. On checking the indicator for my oil life, it was never reset after my oil change and is still on 50%. I'm not impressed with the service and my car won't be going back to them for anything. Still wondering how much of the $1900 was paid for nothing because I was a woman in there along! Craig Payer is not a conscientious service advisor and I won't be recommending your company to anyone interested in purchasing a Honda. More

Went to parts for an oil filter they charged me 22.64 plus tax. List for 15.47 on Honda’s web site and you can get it for 10 on other Honda sites. It not a lot of money but why are you charging over msrp plus tax. List for 15.47 on Honda’s web site and you can get it for 10 on other Honda sites. It not a lot of money but why are you charging over msrp. I’ll just order it from majestic Honda next time instead of trying to support my local dealership. More

My daughter and I went in and told Justin Hann what we were looking for and he hooked us up with salesman Jay Fox and the two of them actually got us something better than what we thought we could afford! were looking for and he hooked us up with salesman Jay Fox and the two of them actually got us something better than what we thought we could afford! They were awesome. No haggling or long drawn out process!!! Go see Jay Fox at Wesley Chapel Honda and he’ll take great care of you!!!! More

I’m very very very upset with JAY FOX At first everything was fine very nice polite but 1 hour in and everything changed . He went from being nice to being [non-permissible content removed]. First of all I d was fine very nice polite but 1 hour in and everything changed . He went from being nice to being [non-permissible content removed]. First of all I don’t need you you need me I will not buy a car where I’m being treated like I’m nothing. The attitude, the hand motions, the are you gonna buy it or not , and the “time is money” okay go with ur time is money with someone else I’m sorry you been having a bad day and 3 clients didn’t buy a car from you . Also kept repeating I’m hungry I’m hungry ok your Hungry go eat ! TERRIBLE CUSTOMER SERVICE I will NEVER buy a car from Wesley chapel Honda I’ll take my happy xxx to Brandon . He clearly got mad because my dad came to make sure the car I liked was ok if you weren’t [non-permissible content removed] I probably would of bought something but no thank you I don’t give my service to people who don’t treat me right . When I told him no thank you he turned around went inside did not say good bye or NOTHING he walked inside pissed talking to himself as we left . Your so lucky I didn’t go off on you and put you in your spot . After I left he had the xxxxx to call me an text me a “COURTESY CALL” how he did are you kidding me ???! Trying to act nice threw text oh I found another car blah blah blah I don’t care you will never EVER see me in wesley chapel Honda thanks to Jay FOX . A little advice if you don’t like your job there’s other jobs dude where you don’t have to blow up if people say no to buying you a car . Mr money hungry 👏🏻 He made my experience so terrible I wanted to cry of anger thanks for ruining my day and ruining my chance to buy a car . “Time is money” -JAY FOX More

I had a good experience at WC Honda. I was hesitant to trade in my CR-V LX for an EX at first. However, after a couple of weeks of ownership of the EX, I am glad I did. My customer service rep was Renaldo trade in my CR-V LX for an EX at first. However, after a couple of weeks of ownership of the EX, I am glad I did. My customer service rep was Renaldo Crnkic. More