Wesley Chapel Honda

Garrett Gillespie was amazing and I would definitely buy from him again. He has personality and is a honest person. You'll not find another salesman like Garrett. He was able to keep us focused and had a gr from him again. He has personality and is a honest person. You'll not find another salesman like Garrett. He was able to keep us focused and had a great sense of humor. More

I have been a loyal customer with Wesley chapel for about 5 years now. I just traded in my older vehicle for a newer and BETTER model, and I love my new car!! This is the second car Mohammed has gotten me a 5 years now. I just traded in my older vehicle for a newer and BETTER model, and I love my new car!! This is the second car Mohammed has gotten me a great deal on that felt comfortable with. He's very up front, attentive and a good listener. My finance guy was able to get me in out of his office with signing papers. Thank you Mo and Sharrod Hill at Wesley chapel! great customer service always. More

I have a 2012 CRV with 38K miles on it. It lives in FL year round and is only driven six months of the year. My last service appointment ended up costing me $1900+ including my AC being fixed. It wasn't year round and is only driven six months of the year. My last service appointment ended up costing me $1900+ including my AC being fixed. It wasn't fixed as I soon learned on my drive home. Back to the service center and now I'm quoted another $1,000 for repairs. Later the same day I was quoted $540 for my AC to be repaired. Needless to say, my car is in my driveway and I will be seeking a second opinion. On checking the indicator for my oil life, it was never reset after my oil change and is still on 50%. I'm not impressed with the service and my car won't be going back to them for anything. Still wondering how much of the $1900 was paid for nothing because I was a woman in there along! Craig Payer is not a conscientious service advisor and I won't be recommending your company to anyone interested in purchasing a Honda. More

Went to parts for an oil filter they charged me 22.64 plus tax. List for 15.47 on Honda’s web site and you can get it for 10 on other Honda sites. It not a lot of money but why are you charging over msrp plus tax. List for 15.47 on Honda’s web site and you can get it for 10 on other Honda sites. It not a lot of money but why are you charging over msrp. I’ll just order it from majestic Honda next time instead of trying to support my local dealership. More

My daughter and I went in and told Justin Hann what we were looking for and he hooked us up with salesman Jay Fox and the two of them actually got us something better than what we thought we could afford! were looking for and he hooked us up with salesman Jay Fox and the two of them actually got us something better than what we thought we could afford! They were awesome. No haggling or long drawn out process!!! Go see Jay Fox at Wesley Chapel Honda and he’ll take great care of you!!!! More

I’m very very very upset with JAY FOX At first everything was fine very nice polite but 1 hour in and everything changed . He went from being nice to being [non-permissible content removed]. First of all I d was fine very nice polite but 1 hour in and everything changed . He went from being nice to being [non-permissible content removed]. First of all I don’t need you you need me I will not buy a car where I’m being treated like I’m nothing. The attitude, the hand motions, the are you gonna buy it or not , and the “time is money” okay go with ur time is money with someone else I’m sorry you been having a bad day and 3 clients didn’t buy a car from you . Also kept repeating I’m hungry I’m hungry ok your Hungry go eat ! TERRIBLE CUSTOMER SERVICE I will NEVER buy a car from Wesley chapel Honda I’ll take my happy xxx to Brandon . He clearly got mad because my dad came to make sure the car I liked was ok if you weren’t [non-permissible content removed] I probably would of bought something but no thank you I don’t give my service to people who don’t treat me right . When I told him no thank you he turned around went inside did not say good bye or NOTHING he walked inside pissed talking to himself as we left . Your so lucky I didn’t go off on you and put you in your spot . After I left he had the xxxxx to call me an text me a “COURTESY CALL” how he did are you kidding me ???! Trying to act nice threw text oh I found another car blah blah blah I don’t care you will never EVER see me in wesley chapel Honda thanks to Jay FOX . A little advice if you don’t like your job there’s other jobs dude where you don’t have to blow up if people say no to buying you a car . Mr money hungry 👏🏻 He made my experience so terrible I wanted to cry of anger thanks for ruining my day and ruining my chance to buy a car . “Time is money” -JAY FOX More

I had a good experience at WC Honda. I was hesitant to trade in my CR-V LX for an EX at first. However, after a couple of weeks of ownership of the EX, I am glad I did. My customer service rep was Renaldo trade in my CR-V LX for an EX at first. However, after a couple of weeks of ownership of the EX, I am glad I did. My customer service rep was Renaldo Crnkic. More

Jay Fox, salesman, was a great help. Spent time with us to walk through all of the cars bells and whistles. He is well educated on the Honda inventory for sure. Only slight ding to the dealership was the to walk through all of the cars bells and whistles. He is well educated on the Honda inventory for sure. Only slight ding to the dealership was the wait time to get in with finance. To be fair, it was a busy day and I saw at least 5 cars being sold while we were there. The introduction of the tablet signature process was a nice touch though - sign once and a simple tap for all remaining signatures. More

Mostly Good!We shopped two dealers for a new 2020 Mostly Good! We shopped two dealers for a new 2020 CRV-EXL. Both cars had exactly the same options from the manufacturer. We decided to buy from We Mostly Good! We shopped two dealers for a new 2020 CRV-EXL. Both cars had exactly the same options from the manufacturer. We decided to buy from Wesley Chapel Honda and paid approximately $700 more than their competitor. For the extra $700 we got many extras not included in the competitors offer including: Lifetime Drive Train Warranty unlimited miles and unlimited years. 2 years free maintenance including oil changes. Window tint to State Regulations guaranteed for lifetime. Permeate Premium Plus Appearance Protection Treatment including warranty for exterior paint damage and interior upholstery damage. Hand painted pin strips All Weather Protection Package including Upgraded Floor Mats, Cargo Tray, Nitrogen Tire Fill, and Splash Guards. At first I was put off in that the above addons were already added to the car and we did not have the option of not adding them. Turns out the I am very happy to have the options and paying the little extra was a "No Brainer" There are also few negatives that I would recommend they correct as follows: Their web site is very frustrating to use---way to many popups. I almost just x'ed out of the site. in frustration I believe the popups were mostly misleading come-ons to get customers to come into the dealership. I tried to use the "$1500 add above the Blue Book" for my trade-in. The dealer refused stating it said "up to" $1500---they only gave me $500 over and I had to fight for that. It took way to long to make the deal. We were in the dealership for over 8 hours mostly waiting on them. Adding to that, they do not have adequate vending machines for something to eat. I am diabetic and had to eat peanut butter crackers to keep my blood sugar up. More

It was great experience. Natalie Martinez sales executive help me to buy Honda Civic. She got me what I was looking for within my budget. She is very professional and knowledgeable. She knows her product. I help me to buy Honda Civic. She got me what I was looking for within my budget. She is very professional and knowledgeable. She knows her product. I highly recommend her. More