Wesley Chapel Honda

I had an excellent sales experience with Hatem last week for our new Odyssey. Honest, professional, and courteous, he was a pleasure to work with! for our new Odyssey. Honest, professional, and courteous, he was a pleasure to work with! More

How to shave two decades of your age....buy a Type-R Not all dealers are created equal ,but i only have great things to say about this place ( Wesley Chapel Honda ) I've leased 2 and purchased 2 a total Not all dealers are created equal ,but i only have great things to say about this place ( Wesley Chapel Honda ) I've leased 2 and purchased 2 a total of 4 Honda Civics... I honestly can say my experience with this dealer hasn't been short of amazing!!! everyone is good, this is a great team down to earth and approachable, a great atmosphere a nice balance of professionalism, courtesy & empathy... from Mike Buckner Asst Manager in service, my experiences in finance, my friend Patrick Jones who sold me my first Civic SI...but my greatest compliment is to my Ace salesman Kevin Campbell who is amazing at his job & displays natural leadership qualities... thank you guys for making an old man feel young again. Sincerely Eddie Alvarado (happy & satisfied customer) More

I had a terrible experience with this dealer. I bought a 2019 Honda Civic, when I went through the fiancé, it was a nightmare don’t buy from this dealer. 2019 Honda Civic, when I went through the fiancé, it was a nightmare don’t buy from this dealer. More

We are very happy with the car itself. We searched it out and it has the features we wanted. But my husband will have to bring it back in soon because the tire sensor is broken or malfunctioning. When we wer and it has the features we wanted. But my husband will have to bring it back in soon because the tire sensor is broken or malfunctioning. When we were leaving with the car we asked why they hadn’t filled up the tires since the sensor light was on, and we were told that they didn’t have access to the air pump. The tires all looked fine so we went ahead and left. Sure enough today we filled all the tires to the correct pressure and then noticed that one tire on the driver front side is a different tire than the other three. We also noticed that the fog light on that corner is broken. Bulb still works and lights up fine but the plastic casing was completely cracked. It seems the previous owner ran over something and damaged that corner of the vehicle, replacing the tire before trading it in. This is likely also the reason why the sensor is malfunctioning. When we were leaving with the car we asked why they hadn’t filled up the tires and we were told that they didn’t have access to the air pump. The tires all looked fine so we went ahead and left. But what we’re mainly disappointed with is the sales tactic that was used to try to blindside us with a higher price at the last minute. On Carfax and other sites the listing price showed as fair, but only because they were not including the reconditioning of the car. My husband has purchased cars before from dealerships and reconditioning is an expected service to be done to a car before reselling it. And it should absolutely be included in the list price from the beginning. If that had been included in this list price, Carfax would have clearly stated that it was being listed at an unfair price, above its market value. The salesman did a great job of never mentioning this during discussion of the vehicle and plans for payment. He never actually said the specific price of the vehicle during these conversations, just kept referring to what a great price it was, and he strategically drew our eyes to the areas of the paperwork that he wanted us to see rather than the very fine print where this fee for reconditioning was stated. It wasn’t until late in the evening when we were with the financial person setting everything up that we were shown that $1200 had been added to the price for reconditioning. We were expecting the dealer fee, taxes, etc. We know this is normal. The $1200 for something they always do and should always include in the list price from the beginning is ridiculous and very disappointing customer service. It’s clear that this dealership lists their cars in a way that they will look like a fair price on Carfax and other sites, but consumers beware, it’s not an honest listing price, and they will do all they can to hide that from you until you’ve already committed much of your time to the deal. Kristen and Jerry Kellar More

kevin , He is an awesome salesman. He goes above and kevin , He is an awesome salesman. He goes above and beyond to educate his customer(s). I appreciate his patience and his ability to answer my quest kevin , He is an awesome salesman. He goes above and beyond to educate his customer(s). I appreciate his patience and his ability to answer my questions and concerns. He is awesome. More

had recall work done fast friendly service Stacy was awesome they had to order parts only took a few days and next appointment was fast awesome they had to order parts only took a few days and next appointment was fast More