Wesley Chapel Nissan - Service Center

Amazing Customer Service Nana and the guys in the service department were very helpful and honest. They made sure everything was taken care of, and even washed and vacuumed my Nana and the guys in the service department were very helpful and honest. They made sure everything was taken care of, and even washed and vacuumed my car with no problems. I was very pleased with everything. More

Terrible Service Department picked up my car that was "ready" brand new 2015 Altima, less than 5,000 miles, seat faded, new seat cover not even put on, side next to console just picked up my car that was "ready" brand new 2015 Altima, less than 5,000 miles, seat faded, new seat cover not even put on, side next to console just hanging there and back not attached, had my car for 8 days More

nice service nissan dealer hook me up with a rental at no charge and covered a repair under warranty. sabria the cuatomer rep is the nicest girl ever. she went abo nissan dealer hook me up with a rental at no charge and covered a repair under warranty. sabria the cuatomer rep is the nicest girl ever. she went above and beyond with helping me on a Sunday with rental. More

Cut prices to get me into a new car! The people at Wesley Chapel Nissan really did a great job. I brought my older Nissan Altima in for repairs and decided it might be time to trade it in The people at Wesley Chapel Nissan really did a great job. I brought my older Nissan Altima in for repairs and decided it might be time to trade it in. I didn't think they were going to be able to get me into a new Nissan for what I wanted to pay, but they did! They really bent over backward to cut prices here and there to get me my new car. I'm really happy and everybody I talked with was very appreciative for my business. I was glad I drove over to Wesley Chapel from St. Petersburg. Great job! More

issues was resolved Thaks to Troy Stevenson. For resolve. My bad situation on WESLEY CHAPEL NISSAN on time that is taking care of you customer. I am very grateful for you Thaks to Troy Stevenson. For resolve. My bad situation on WESLEY CHAPEL NISSAN on time that is taking care of you customer. I am very grateful for you attention. I will continue doing business with NISSAN in the future. More

(Problem Resolved) UPDATE: I was contacted by a representative from the Service Dept. and offered an opportunity to bring in my vehicle for another examination. I was UPDATE: I was contacted by a representative from the Service Dept. and offered an opportunity to bring in my vehicle for another examination. I was offered a loaner vehicle during the examination but ultimately declined. In either regard, Nissan of Wesley Chapel cared enough to follow-up with my complaint and offer to make it right. On March 13th, I dropped off my vehicle and had the front end alignment reexamined and asked that the front wheels be balanced at my expense. Upon retrieving the vehicle, I was told that the front end alignment checked appropriate; however, they learned one of the tires, in need of replacement, was probably the culprit (causing the pulling to the right). Also, they balanced all the wheels and rotated the tires (moving the worn tire to the rear) at no additional charge. After leaving the dealership, I immediatley noticed the vehicle no longer pulled to the right and appeared to be driving appropriately. I am impressed with the dealership's true effort and concern for customer service! ......................................................................... Upon arrival, I was treated promptly and courteously. I informed them I was using a groupon and encountered no problems or issues. Approximately 45 minutes later, I was informed that my 2007 Yukon needed front brake pads, resurfaced rotors ($229.95), rear brake pads, rear rotors ($337.95), serpentine belt and a/c belts ($200.00), in addition to the cost of the oil change and alignment (Over $800.00 total). I respectfully declined. Soon thereafter, I was informed my vehicle was ready. To my surprise, my daughter and I were directed to wait outside next to where my vehicle was being sprayed with a pressure washer. Upon leaving, the vehicle immediately pulled to the right as it did prior to the alignment. There was also a tire imbalance that wasn't previously present. Upon closer inspection, it appears a tire balance weight must have "come off" during the alignment. In hindsight, I noticed a significant change in the manner in which they interacted with me after I declined the additional recommended repairs (Invoice #165075). More

Home of the $500 15k tuneup! Wow! If you are a female, do not take your car to this dealership for a tune up! They will take advantage of you! Took my car in for a 15k tune up and repl If you are a female, do not take your car to this dealership for a tune up! They will take advantage of you! Took my car in for a 15k tune up and replace the front grill. The total was $870.00. The grill - $237. Allignment -$89 synthetic oil - $44. Leaving a total of $500 for a 15k tune up? More

EXCELLENT ! I am surprised of the top quality service and competitive price on my 4 wheel drive alignment on my 2002 Acura MDX SUV. In addition, my car was full I am surprised of the top quality service and competitive price on my 4 wheel drive alignment on my 2002 Acura MDX SUV. In addition, my car was fully and professionally washed and cleaned. Definitively will recommend WESLEY CHAPEL NISSAN TO ALL MY FRIENDS AND FAMILY MEMBERS. They are number ONE ! Victor Alonso Clearwater, Florida 33762. More

Best Service Consultant EVER! My experience a year ago purchasing a car was wonderful but the service department and especially Alberto Diaz ALWAYS make my experience at Wesley Cha My experience a year ago purchasing a car was wonderful but the service department and especially Alberto Diaz ALWAYS make my experience at Wesley Chapel Nissan a good time. I drive from Port Richey just to go to W. C. Nissan! Love the way I am treated! More

Great People! Everyone was patient, friendly, honest, and extremly knowledgable. Thank You to Troy Stevenson, Peter Martin, John Bonet, you made the best Christ Everyone was patient, friendly, honest, and extremly knowledgable. Thank You to Troy Stevenson, Peter Martin, John Bonet, you made the best Christmas Gift happen. Heart felt w/Tears of Joy, Thank You.....Thank You..... Telisa & Donnie Allen More