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West Broad Honda

Richmond, VA

4.8
646 Reviews

7014 W Broad St

Richmond, VA

23294

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646 Reviews of West Broad Honda

February 02, 2022

West Broad Honda always seems to do an excellent job servicing my car and doing so in a very friendly manner. This is my 2nd CRV that I have bought from West Broad Honda and I have never been disappoin More

by Edbncr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot
January 20, 2022

Marcus was amazing. He assisted me the whole time with such grace and kindness! Treat him well. He loves WBH! More

by Hayesta5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Freeman
January 05, 2022

I always get Honda service and I always will, always satisfied!! Very efficient and knowledgeable!! More

by Karen.prezioso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven in service
Jan 05, 2022 -

Karen.prezioso responded

I consistently have all my auto service done at West Broad Honda. They are highly knowledgeable, efficient and always courteous.

December 27, 2021

Scott Taylor is terrific. He makes the experience wonderful. He’s so very helpful and ALWAYS goes the extra mile! He is an enormous asset to the West Broad Street dealership. I know when I bring my c More

by gmparker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Taylor, Service Advisor
December 26, 2021

Very pleased with our purchase and the professionalism of the entire team. A good place to purchase a vehicle for anyone looking to do so. More

by rwafawan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Smith
December 15, 2021

Enjoyed the great courtesy, professionalism, and knowledge of the entire team. Other dealerships should visit West Broad Honda and get a master class on customer service. Thank you. John Clayto More

by jsakahn2000 John Clayton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus and the Guy who had me review warranty documentation. He was GREAT...Sorry cannot remember his name :(
December 14, 2021

They were very courteous and explained everything that needed to be done. Thank you very mych More

by jennlbradshaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
December 06, 2021

I am never buying a car from anywhere else. Olivia and Conrad were very nice and talked me through everything that was happening, when it was happening which was extremely helpful as a first time car buye More

by Breeash22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Irons, Olivia Heathcock
November 28, 2021

I always appreciate Scott’s communication and efficiency. The West Broad Honda service department is a big reason I keep buying from the dealership. More

by Ecl8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
November 25, 2021

Danny was courteous to me and answered any questions I had. The work was done promptly, and I was able to get out and get things done I needed to get done. Job well done! More

by Crossworder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
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