West Broad Honda

Always prompt, courteous and efficient. Extremely helpful. I would not take my car anywhere else for service. Your representative greeted me by my name. I listen when she goes over everything with helpful. I would not take my car anywhere else for service. Your representative greeted me by my name. I listen when she goes over everything with me. More

Dropped my car off in night drop and asked for it to be ready by noon. Did my inspection for recall and all was good! ready by noon. Did my inspection for recall and all was good! More

I purchased a new vehicle from Kovi. He listened to what I wanted and made my concerns a priority. My time was a valued and I feel I got fair treatment. West Broad has become my new home for Honda's. I h I wanted and made my concerns a priority. My time was a valued and I feel I got fair treatment. West Broad has become my new home for Honda's. I have purchased two in the last three years and can't see myself shopping anywhere else these vehicles More

Bought a new car here in Dec 2020 and Brett Howell was my sales guy...oustanding!!! He was completely straight-forward about EVERYTHING and he was not "pushy" in any way...completely professional and thorou sales guy...oustanding!!! He was completely straight-forward about EVERYTHING and he was not "pushy" in any way...completely professional and thorough. Made everything "easy," too. Probably (at least) half of the reason I bought this car was because of him. This was the 2nd new car I have bought at this location and I recommend West Broad Honda and (especially) Brett Howell. More

Excellent service. Although I’m used to getting my car washed after each service, hopefully you’ll provide this service in the future. Great service one washed after each service, hopefully you’ll provide this service in the future. Great service one More

I always have great customer service when I take my CRV in for service. Melissa Stillwell goes above and beyond when it comes to customer service. in for service. Melissa Stillwell goes above and beyond when it comes to customer service. More

Excellent professional staff. The entire transaction was completed with honesty and courtesy I will recommend this Honda Dealership to others when searching for a car. completed with honesty and courtesy I will recommend this Honda Dealership to others when searching for a car. More

Excellent service! Would recommend this dealership for purchasing a new vehicle or repairing a used one. Have been dealing with these folks for years and will continue to do business with them in the futu purchasing a new vehicle or repairing a used one. Have been dealing with these folks for years and will continue to do business with them in the future. More

Scott has always been incredible helpful and knowledgeable. He’s been our service guy for years and we’ve always been well taken care of! knowledgeable. He’s been our service guy for years and we’ve always been well taken care of! More

This is the best dealership in Richmond! Great personal service , and always great vehicles!!! This is our fourth vehicle, and they will be many more to come! service , and always great vehicles!!! This is our fourth vehicle, and they will be many more to come! More