West Broad Honda
Richmond, VA
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646 Reviews of West Broad Honda
Fast and Friendly Service Took my 2018 Honda Civic for a complementary oil change scheduled at 10 am. Staff was quick and friendly. Lounge was quiet and clean for customers. Took my 2018 Honda Civic for a complementary oil change scheduled at 10 am. Staff was quick and friendly. Lounge was quiet and clean for customers. More
West Broad has always been good to me on service. Transparent and Timely. I had a sensor that was faulty that was replaced under warranty. Cheryl noticed my Key was in shambles and replaced the ho Transparent and Timely. I had a sensor that was faulty that was replaced under warranty. Cheryl noticed my Key was in shambles and replaced the housing which saved me some real bucks over an entire replacement. Danny took care of the state inspection even though I didn’t notice or request it. Real nice touch. Thanks again Team! More
Service visit Friendly staff and nice waiting area while waiting for car to be serviced. Ryan came and updated me while I was waiting for the work to be completed. Friendly staff and nice waiting area while waiting for car to be serviced. Ryan came and updated me while I was waiting for the work to be completed. More
Oil change and tire patch Good friendly service. Thank you for the work you do. But I don't like a required writing for a review. One, two, three, four. Good friendly service. Thank you for the work you do. But I don't like a required writing for a review. One, two, three, four. More
Great Service Quickly found a defective battery and replaced under warranty. Service was professional, fast, and additional options were provided for routine mainte Quickly found a defective battery and replaced under warranty. Service was professional, fast, and additional options were provided for routine maintenance and vehicle inspection. Looking forward to working with them again. More
Maintenance and check of tire damage Helpful with advice on damaged tire. Price to replace was reasonable and in line with other tire dealers. They were friendly and kept me informed on Helpful with advice on damaged tire. Price to replace was reasonable and in line with other tire dealers. They were friendly and kept me informed on progress. The shuttle service to work was very helpful. More
State inspection This has got to be the greatest dealership in the world!!! I always get the very best service. Especially from that good looking gentleman named Ryan. This has got to be the greatest dealership in the world!!! I always get the very best service. Especially from that good looking gentleman named Ryan. They need more service writers like him! More
On time fast service. I couldnt ask for more. Met immediately when I arrived, serviced and I was out the door in 90 minutes. This was my first experience since it was the I couldnt ask for more. Met immediately when I arrived, serviced and I was out the door in 90 minutes. This was my first experience since it was the first new car service I had performed on our Accord. I like having a separate quiet waiting room so I could work. Besides this my wife loves her new hybrid Accord... More
Quick and easy. The check in process was efficient and my Honda was ready in no time. After the initial state inspection, they made recommendations for additional wor The check in process was efficient and my Honda was ready in no time. After the initial state inspection, they made recommendations for additional work which we will do at a later time. Thank you. More
Excellent Service every time I have been there for my routine services. I've always received excellent service from Scott, he makes my visit there worthwhile. He keeps every time I have been there for my routine services. I've always received excellent service from Scott, he makes my visit there worthwhile. He keeps me well informed and lets me know what they are going to do and answeres all the questions I may have. More