West Broad Honda
Richmond, VA
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650 Reviews of West Broad Honda
State inspection This has got to be the greatest dealership in the world!!! I always get the very best service. Especially from that good looking gentleman named Ryan. This has got to be the greatest dealership in the world!!! I always get the very best service. Especially from that good looking gentleman named Ryan. They need more service writers like him! More
On time fast service. I couldnt ask for more. Met immediately when I arrived, serviced and I was out the door in 90 minutes. This was my first experience since it was the I couldnt ask for more. Met immediately when I arrived, serviced and I was out the door in 90 minutes. This was my first experience since it was the first new car service I had performed on our Accord. I like having a separate quiet waiting room so I could work. Besides this my wife loves her new hybrid Accord... More
Excellent Service every time I have been there for my routine services. I've always received excellent service from Scott, he makes my visit there worthwhile. He keeps every time I have been there for my routine services. I've always received excellent service from Scott, he makes my visit there worthwhile. He keeps me well informed and lets me know what they are going to do and answeres all the questions I may have. More
Time well spent. I was greeted promptly and my appointment time handled in a timely manner. I waited in a clean and comfortable space and the work was completed in a I was greeted promptly and my appointment time handled in a timely manner. I waited in a clean and comfortable space and the work was completed in a reasonable time frame. More
Quick and easy. The check in process was efficient and my Honda was ready in no time. After the initial state inspection, they made recommendations for additional wor The check in process was efficient and my Honda was ready in no time. After the initial state inspection, they made recommendations for additional work which we will do at a later time. Thank you. More
I always get excellent service. I bring my Civic in for all routine maintenance and other needed repairs. They are fast and dependable and I recommend them highly. all routine maintenance and other needed repairs. They are fast and dependable and I recommend them highly. More
Have always had a great experience Dealing with the service department. Melissa has always been great about answering all my questions. Very friendly and knowledgeable. Have had great e Dealing with the service department. Melissa has always been great about answering all my questions. Very friendly and knowledgeable. Have had great experiences dealing with both the service department as well as the sales. Awesome group of people work at this dealership. More
Great people with whom to work I had a very positive experience purchasing from West Broad Honda, from beginning to end. The salesman was very good, and Tim in financing worked hard I had a very positive experience purchasing from West Broad Honda, from beginning to end. The salesman was very good, and Tim in financing worked hard to get us the best deal. More
Professional. Vehicle has intermittent electrical problem, which did not demonstrate during service. Was glad the tech did not replace parts w/o a verified failure Vehicle has intermittent electrical problem, which did not demonstrate during service. Was glad the tech did not replace parts w/o a verified failure. Hard to troubleshoot intermittent problems. More
Bought a 2019 Civic Sport and Love it! Cory was the best salesman we have ever had in over 40 years of buying vehicles. Extremely friendly and knowledgeable. He understood our needs and wis Cory was the best salesman we have ever had in over 40 years of buying vehicles. Extremely friendly and knowledgeable. He understood our needs and wishes and worked extremely hard to assist us in getting exactly what we were looking for Our grandson was in disbelief when we surprised him. He and we are so pleased and recommend to anyone looking for a new Honda More