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West Broad Honda

Richmond, VA

4.8
683 Reviews

7014 W Broad St

Richmond, VA

23294

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683 Reviews of West Broad Honda

October 15, 2024

Fantastic service, Wayland Lloyd was so good keeping me informed everyday via email, while I was out of town with no cell service. Waylon did everything I asked for and more. Yes definitely recommend Waylo More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
September 25, 2024

Very professional, friendly, and efficient. All employees seemed knowledgeable and eager to provide excellent customer service. More

by ukw9f
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Kazdal
September 05, 2024

The wait to schedule an appointment was reasonable. I opted to wait at the dealership and car was ready within the time my advisor estimated. Good result! More

by ehastey80
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
September 04, 2024

My salesman was great and made the trade in and buying process easy. Service was great! More

by Ladydee-525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul
September 03, 2024

Waylon was very pleasant to work with. He answered all my questions, keep me up to date on the problem and the service that was being done to correct it. I appreciated that he followed u More

by epierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
September 02, 2024

Waylon Lloyd is so nice and great to work with. He gave me updates and details on the service. More

by cjehberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
August 18, 2024

The service rep was very polite and kept me abreast of what was going on with my vehicle. Danny was great! However, I think the dealership charge entirely too much for servicing your vehicles. You need More

by diane.payne29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Crews
August 11, 2024

Thank you for your very prompt service and for thoroughly explaining the process. Thank you for having a quiet room. More

by Catherines03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Taylor
July 29, 2024

The process was great, the whole staff was very caring and kind to our entire family. More

by ben.terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve and Donald
July 25, 2024

I use West Broad Honda exclusively for service on several Hondas we have in the family. This is decision is driven exclusively by the professionalism and exemplary service provided by Waylon Lloyd. I have More

by Bruce Nugent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd