West Broad Honda

After having with my engine, Waylon Lloyd made sure that everything was checked out and my car was in perfect condition before he called me to pick it up. He could not have been more kind and reassuring. everything was checked out and my car was in perfect condition before he called me to pick it up. He could not have been more kind and reassuring. I’ve always had an excellent experience with the service department at West Broad Honda, and especially with Waylon as my service advisor. He definitely surpasses a five star rating! More

Fantastic service, Wayland Lloyd was so good keeping me informed everyday via email, while I was out of town with no cell service. Waylon did everything I asked for and more. Yes definitely recommend Waylo informed everyday via email, while I was out of town with no cell service. Waylon did everything I asked for and more. Yes definitely recommend Waylon to take care of all aspects of your vehicle. Best service. Thank you Waylon 😊 More

Very professional, friendly, and efficient. All employees seemed knowledgeable and eager to provide excellent customer service. All employees seemed knowledgeable and eager to provide excellent customer service. More

The wait to schedule an appointment was reasonable. I opted to wait at the dealership and car was ready within the time my advisor estimated. Good result! I opted to wait at the dealership and car was ready within the time my advisor estimated. Good result! More

My salesman was great and made the trade in and buying process easy. Service was great! process easy. Service was great! More

Waylon was very pleasant to work with. He answered all my questions, keep me up to date on the problem and the service that was being done to correct it. I appreciated that he followed u He answered all my questions, keep me up to date on the problem and the service that was being done to correct it. I appreciated that he followed up with after the service was done. More

Waylon Lloyd is so nice and great to work with. He gave me updates and details on the service. He gave me updates and details on the service. More

The service rep was very polite and kept me abreast of what was going on with my vehicle. Danny was great! However, I think the dealership charge entirely too much for servicing your vehicles. You need what was going on with my vehicle. Danny was great! However, I think the dealership charge entirely too much for servicing your vehicles. You need to provide your returning customers with a little something extra. Not those worthless coupons that you mail out once a quarter. More

Thank you for your very prompt service and for thoroughly explaining the process. Thank you for having a quiet room. explaining the process. Thank you for having a quiet room. More

The process was great, the whole staff was very caring and kind to our entire family. and kind to our entire family. More