
West Broad Honda
Richmond, VA
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683 Reviews of West Broad Honda
Best car buying experience ever! Dane Kysor is the most knowledgeable salesman I have ever dealt with. That is what sold me on this vehicle. Really wasn't sure I was going to buy a ca Dane Kysor is the most knowledgeable salesman I have ever dealt with. That is what sold me on this vehicle. Really wasn't sure I was going to buy a car but after taking a test drive I was sold. More
Fast and friendly service I had an appointment at 7:30 am. I had multiple services done on my vehicle. I was in and out in an hour and fifteen minutes. Sales Associate was frie I had an appointment at 7:30 am. I had multiple services done on my vehicle. I was in and out in an hour and fifteen minutes. Sales Associate was friendly and helpful. He also looked into an additional issue that I was having with my vehicle. A very good experience. More
Excellent Customer Service by Mr. Ban Bun - Service Dept. I had an oil change and tire rotation done on June 18, 2016. It was Mr. Ban Bun who greeted me and took care of everything professionally. I had an oil change and tire rotation done on June 18, 2016. It was Mr. Ban Bun who greeted me and took care of everything professionally. More
Great Experience for the whole family!! West Broad Honda and Mike "Mac" McMillen were top notch!! We felt so comfortable walking in. Tim, the finance guy, made sure we understood everything West Broad Honda and Mike "Mac" McMillen were top notch!! We felt so comfortable walking in. Tim, the finance guy, made sure we understood everything we were signing for and purchasing . The little kids place is genius! The whole team made us feel like we weren't just another customer. My husband and I are very confident in West Broad Honda and would recommend them to anyone! Thank you for making our first new car buying experience and great one!! More
Amazing!!!! Phil Noel and Conrad Irons are absolutely great at what they do... They got me in to a great vehicle and the service was outstanding. My credit is not Phil Noel and Conrad Irons are absolutely great at what they do... They got me in to a great vehicle and the service was outstanding. My credit is not great and they still got the job done More
State inspection Everybody was extremely helpful and understanding with a situation in was in. I had my car inspected and picked up on time with no issues. Thank you w Everybody was extremely helpful and understanding with a situation in was in. I had my car inspected and picked up on time with no issues. Thank you west broad Honda service crew! More
Extended warranty purchase Tim Cartwright guided me through the purchase of an extended warranty. He explained to me what the warranty covered. He informed me that my next oil Tim Cartwright guided me through the purchase of an extended warranty. He explained to me what the warranty covered. He informed me that my next oil change would be free. That was very nice. More
Routine maintenance In for an Oil change, seemed very busy was assured it wouldn't be too bad. Have prepaid service agreement so easy in and out. In for an Oil change, seemed very busy was assured it wouldn't be too bad. Have prepaid service agreement so easy in and out. More
No Hassel! We submitted an online inquiry about an Accord & John Snyder was prompt with his response. After several emails (mainly questions on our part) we mad We submitted an online inquiry about an Accord & John Snyder was prompt with his response. After several emails (mainly questions on our part) we made the hour trip to West Broad Honda & within 2 1.2 hours we were driving away in our new Accord! Everything regarding the transaction was up front, no dreaded back & forth to "check with the manager". After the purchase was completed John took the time to program the Bluetooth feature & explained other numerous features of the car. This is our second purchase from West Broad Honda & can't imagine going anywhere else! More
Thank you Conrad and Olivia were wonderful. They walked me through all the needed steps to purchase my car. Their knowledge an understanding has been great. To Conrad and Olivia were wonderful. They walked me through all the needed steps to purchase my car. Their knowledge an understanding has been great. To have people take the time to explain things and walk you through all the necessary steps is a good feeling. They both have been so friendly an helpful. More