West Broad Hyundai

2015 Santa Fe / Chester Wisniewski Chester worked with us (and we know we are not easy to work with) from the start of our purchase, until we drove off in a new Santa Fe. Rick Westbrook Chester worked with us (and we know we are not easy to work with) from the start of our purchase, until we drove off in a new Santa Fe. Rick Westbrook explained all the paperwork in detail to us. We were greeted when we arrived, seated immediately, given water and given a tour of the service area. More

Good team Friendly sales people, not agressive. A few too many "upsales" by financing. Otherwise a very plesant experience. Would recommend to friends. The s Friendly sales people, not agressive. A few too many "upsales" by financing. Otherwise a very plesant experience. Would recommend to friends. The surveys are annoying, however. More

Fantastic! i didnt know car buying could be so easy. great from start to finish. even when i had to drop off for the "enviro package", the service was firendly a i didnt know car buying could be so easy. great from start to finish. even when i had to drop off for the "enviro package", the service was firendly and got me to work on time! More

Great place We did everything online and walked right in and bought the car, loved the deal and loved the car. We drove almost 2 hours just to deal with this dea We did everything online and walked right in and bought the car, loved the deal and loved the car. We drove almost 2 hours just to deal with this dealership. More

Great Experience love my new car I am very happy with my new car, and was pleased with the overall service at West Broad Huyndai. I plan to go back in the future if a buy another car I am very happy with my new car, and was pleased with the overall service at West Broad Huyndai. I plan to go back in the future if a buy another car More

Our West Broad Purchase was Outstanding in Every Way . Our salesman Bill made our experience an enjoyable one. Helping our teenage daughter find the perfect car was not easy. Working with West Broad Hyun . Our salesman Bill made our experience an enjoyable one. Helping our teenage daughter find the perfect car was not easy. Working with West Broad Hyundai and Bill Morrisey was great. He helped us pick an affordable Elantra value edition at a great price. He answered all my daughters questions and gave her ideas that helped her decide on the Elantra. She's very excited about her new car. Thank you Bill and West Broad. We've now bought 3 Elantra's from your dealership. We keep coming back because of the great customer service and since you guys always have or match the best price! More

Loving my new Santa Fe Sport! We came to the dealership after having already found the vehicle we wanted online; our sales person William "Bill" Morrissey took us out to the vehicl We came to the dealership after having already found the vehicle we wanted online; our sales person William "Bill" Morrissey took us out to the vehicle on the lot, went over its features in detail, and we went on a test drive. Even though it was late in the evening, we worked out the deal and the trade that evening and I was able to drive my new car home! I'm so happy to have found a great car that is practical, comfortable to drive, and has those little luxury touches that make me feel excited to drive it every day. While I'd have liked to feel as though I got a better deal on the car, West Broad Hyundai's prices are reasonable enough that they don't have a lot of built-in padding. Having been a Hyundai owner for a few years already, I'm glad to keep my new vehicle in the Hyundai family, and I'm looking forward to working with this dealership for a long time. More

SERVICE EXPERIENCE THE BEST SERVICE DEPT I'VE EVER BEEN TO THE STAFF IS VERY PROFESSIONAL AND VERY KNOWLEGDABLE AWESOME. WOULD NEVER GO ANYWHERE ELSE. KEEP DOING WHAT THE BEST SERVICE DEPT I'VE EVER BEEN TO THE STAFF IS VERY PROFESSIONAL AND VERY KNOWLEGDABLE AWESOME. WOULD NEVER GO ANYWHERE ELSE. KEEP DOING WHAT YOU ARE DOING More

Had my oil changed. They overfilled it, to the point where it was .5" to 1" about the F line on the dipstick. Before I left and even checked behind them I asked for the left over oil that i brought in ( where it was .5" to 1" about the F line on the dipstick. Before I left and even checked behind them I asked for the left over oil that i brought in (I bring my own. FYI). There was none and they said that 4 quart filled it perfectly to the F line. Strange since the car hold less than 4. I left and went home and checked that their were no leaks, over or under filled, etc. That is when I found out that is was way over filled and that not only did they no it wrong that they lied to my face about it. You cannot trust the Techs nor any of the service people here. They may seems nice, but wait till you have an issue and have to speak to a service or general manager about it. Some of the rudest people I have talked to. They try to confront you, belittle you, and try to make it seems like you are at fault. AWFUL. Just don't go here, You can still get treated like crap and get defective service at Jiffy Lube or wherever for half the price! More

I recently bought a 2013 Genesis Coupe from West Broad Hyundai and left a very satisfied customer. Usually I am wary of car salesmen, but Chester Wisniewski, who helped me with my purchase, gave me honest Hyundai and left a very satisfied customer. Usually I am wary of car salesmen, but Chester Wisniewski, who helped me with my purchase, gave me honest answers to all of my questions, worked hard to get me the deal I wanted, remained helpful throughout the entire process, and best of all-- he wasn't pushy! He even went out of his way to assist me with getting my old car home after I had bought the new one. It was exactly the kind of car buying experience I had hoped for. Thanks, Chester! More