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West Broad Volkswagen

Richmond, VA

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151 Reviews

9001 W Broad St.

Richmond, VA

23294

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151 Reviews of West Broad Volkswagen

May 08, 2012

I have been a West Broad Audi customer for more than 4 years. Every experience, from sales to service has been exceptional. The service department is always professional and courteous. I usually ask if I More

by AERSKINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Reichwein
May 05, 2012

I recently bought my second Audi from West Broad Audi. It was a cold, rainy Saturday night, but the sales staff went "above and beyond" to make sure that I left with my new Audi that same evening. They e More

by audiowner61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Mitchell, James Anderson, Brad Reichwein
May 04, 2012

The service dept. at this dealership is outstanding. Brad Reichwein is organized, responsive, and provides full information about what work needs to be done and why. It is easy to make a service appoin More

by blbooth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Reichwein
May 02, 2012

This was my first courtesy visit since starting my lease in January. There was very little wait time as this was a simple inspection. So far so good with my vehicle experience and staff of West Broad VW/A More

by chicagodrbjd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Corsetti
May 02, 2012

Have previously owned Lexus and BMW autos and this Audi dealer is better on all levels of service and employee attitude - love these guys. The service department reps are extremely attentive and helpful. More

by trekkie507
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
May 01, 2012

I currently own 2 Audi's. The service deparment has always gone out of there way to make sure that I am taken care of. They have been very fair price wise and timely. I am currently looking to trade on More

by swkendall3159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay, Matt
April 30, 2012

The most outstanding experience we have had with a dealership, comparing with the Audi dealers I have dealt with in the past, starting from Laurel Audi of Westmont (IL), Mohegan Lake Audi (NY) and Dan More

by mbc2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Blunt, Jay Mitchell, Brad Reichwein, Wanda
April 30, 2012

Let me begin by saying I did not buy my 2005 S4 at West Broad Audi. However, I live in Richmond and this service location is simply more convenient for me. I have had it serviced exclusively here since i More

by a9mp11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Mitchell and Brad Reichwein
April 29, 2012

I'm on my 3rd vehicle purchased from West Broad VW/Audi. While the people in the Sales end have been excellent, especially Mr. Ashley Blunt, the consistent, dependable person I count on throughout is and ha More

by towhitefish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Reichwein
April 29, 2012

I brought my VW in 2009. From the beginning this dealership as been amazing. Each time I come in the service department remembers my name (even without an appointment). Wanda, Mark, Donald, Vince a More

by adrink
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wanda, Mark P, Donald, Vince, Scot
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