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West Coast Auto Dealers - Service Center

4.1

32 Lifetime Service Reviews

3203 W Marie St, Pasco, Washington 99301

32 Reviews of West Coast Auto Dealers - Service Center

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October 23, 2019

"Fairly simple and pleasant "

- Roylp

West coast has always been pleasant and accommodating. Sometimes service personnel in the office are a little scattered and jump from customer to customer but fairly kind about it. Time schedule has always been adhered to.

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Recommend Dealer
Yes
Employees Worked With
Wes, Manny, Nick
October 18, 2019

"Detailing"

- Biglen

I take a number of cars in for detailing each month. Have never had a bad job. When your folks get done with the cars they are ready for "showroom floor" Thank you and thank them. For the next question I bring about 7 or 8 different makes and models.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Gerry Bartlett, Anali Deleon
October 03, 2019

"Took a. Lot longer to get an oil change. But they did a good"

- CRABYNANNY

Brought my car in for oil change. It took longer than I thought it would.they did an inspection and found stuff wrong. It was a help to get it fixed.

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Recommend Dealer
Yes
Employees Worked With
Don’t know
September 13, 2019

"Routine maintenance "

- Suzanne

Always friendly and keeps me up to date on timing of service. Works well with my service plan and warranty plan to cover appropriate needs.

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Recommend Dealer
Yes
Employees Worked With
Wes & ?Matt?
Sep 16, 2019 -

West Coast Auto Dealers responded

Thank you for your great feedback Suzanne. I will make sure that Wes and Matt know that you appreciated all their hard work. Please let us know if we can be of any assistance in the future.

September 06, 2019

"Great service and friendly and profesional personal"

- Eliannette

Since I bought our ca, I’ve been coming almost every two months for maintenance(since this is our only vehicle) and every person that gives me service from the administrative personal and when I see the technicians they make sure I understand what is the needs of my car for best performance. I will totally recommend this place!

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Recommend Dealer
Yes
Employees Worked With
Vince, Anali Deleon
August 30, 2019

"Experiencia "

- Zuleima

Muy buena calidad de servicio para mi carro un servicio muy recomendable la persona que me atendió muy amable a muy buenos precios como siempre

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Recommend Dealer
Yes
Employees Worked With
Anali Deleon
August 30, 2019

"Great customer service helped me find best deal "

- JoseGomez201

Helped me find best price for my car maintenance. Gave me multiple options on what things I should do to make sure I’m am safe while driving.

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Recommend Dealer
Yes
Employees Worked With
Anali Deleon
August 23, 2019

"Great customer service with knowledgeable information "

- Jtease23

Trustworthy and get the job done in a timely manner. Very friendly and positive atmosphere which makes it more enjoyable to have your car maintenance.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Anali Deleon
Aug 30, 2019 -

West Coast Auto Dealers responded

We are so glad your service experience was a great one. Anali and Katelyn work very hard to make sure our customers have a positive experience! They will appreciate your kind compliment! Sincerely, Cristina Harris Customer Liaison West Coast Auto Dealers 509-381-1012

August 15, 2019

"Great job and fast service "

- Darlene52

Great job and fast service. I would go back again. Work was done in a friendly manner and everyone was also very friendly and helpful.

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Recommend Dealer
Yes
Employees Worked With
Estevan Mendoza
Aug 30, 2019 -

West Coast Auto Dealers responded

Thank you Darlene52, We appreciate your kind review. We love our customers and are glad that you enjoyed your experience when you brought your vehicle in to be serviced. We are here for you to share more smiles and laughter with. Stop in just to say "Hi" and grab some popcorn while you're here! Have a great day! Cristina Harris Customer Liaison West Coast Auto Dealers 509-381-1012

August 12, 2019

"unsafe vehicle sold "

- audi family

paint is falling apart and bondo is coming off like if it was free. i dont know how they fixed this vehicle but stay away from this place they will make u pay for tge repair fpr the mess they made

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Recommend Dealer
No
Employees Worked With
Other Employees : Jesse Mendez, Estevan Mendoza
Aug 30, 2019 -

West Coast Auto Dealers responded

Hi there, I am not happy to hear about the condition of the vehicle you are describing. Would you be so kind as to call me, at the number below, Mon-Fri, to give me further details so I can investigate this situation, please? We pride ourselves in vehicles that meet the needs and budgets of our customers and want to do our best to remedy any situation that is less than positive. I look forward to your input. Sincerely~ Cristina Harris Customer Liaison West Coast Auto Dealers 509-381-1012

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