West County Honda
Ellisville, MO
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Honda Odyssey This has been my best auto purchasing experience yet. Keith Wilcox was fantastic to work with. He was very accomodating and got down to the needs qu This has been my best auto purchasing experience yet. Keith Wilcox was fantastic to work with. He was very accomodating and got down to the needs quickly versus the song and dance that frankly turns me away from certain dealerships. You should be proud to know you took a deal from Dean Team down the street and it was won in service and value. Dylan was great in making the deal work so late in the evening and the finance manager was the best I've dealt with. Please forgive me I can't remember the finance manager's name I worked with but it was a very late night and after hours and you would have never known. He was tall and dark hair...again my apologies on the name. No this isn't a made up survey. I never take surveys, but I needed to ensure the folks listed here received this feedback because I appreciate the service they provided especially so late in the evening. I'll be recommending your dealership any chance I can. Thanks guys. See you on the next vehicle. Best, Chris More
generally wonderful experience. There really isnt much to say, Keith was very professional, as well as personable. He talked with me like we had been friends, it was the typical dea There really isnt much to say, Keith was very professional, as well as personable. He talked with me like we had been friends, it was the typical dealer experience. He worked fast to get me taken care of so i could buy the vehicle i wanted. All of the salesmen were kind, smiling or saying hi when passing me. Overall, i think i will go back if i buy another car (in six years :) More
Great Customer service Chris was extremely awesome to work with he really was easy going and made me and my fiance feel so comfortable through the entire process. I haven't Chris was extremely awesome to work with he really was easy going and made me and my fiance feel so comfortable through the entire process. I haven't met a straight up sale man like him before. More
Austin Harris made the difference I recently purchased a used 2012 Honda Accord. I originally called the internet service department to make an appointment, only to find out the car wa I recently purchased a used 2012 Honda Accord. I originally called the internet service department to make an appointment, only to find out the car was not at the dealership when I arrived but at a body shop having work done. I was told by a manager that it would be available the next day, but it ended up taking a week and a half. The sales consultant Austin Harris was great though, he kept me well informed throughout the process, was friendly and provided a low pressure environment. I would highly recommend him. They gave me a fair price for my trade-in( not top value of course, but fair) but the Accord was very well priced and I would say overall it was a great deal.The business manager was fairly aggressive in trying to sell you extra warranties, but knew when to stop. Overall, except for the mix-up with the internet service department it was a good experience and I would go back if in the market for another Honda again. More
Glad I bought local. I bought a 2004 Honda Element from West County Honda and was happy with the experience. When it came time to get a 2nd car I came back for a 2015 Fit. I bought a 2004 Honda Element from West County Honda and was happy with the experience. When it came time to get a 2nd car I came back for a 2015 Fit. I'm glad I bought from W.C. Honda because I like supporting my local businesses. I did shop around and checked the internet also. and it was also the best price. Plus, I was glad to continue working with their service department. Special thanks to salesman Keith Wilcox for helping with the deal and also taking care of the details afterwards. More
Great Chris was very amazing to work with to say the least. He really took the time to help me decide between two different vehicles and gave me a great dea Chris was very amazing to work with to say the least. He really took the time to help me decide between two different vehicles and gave me a great deal. More
Changing car experiences for the better Me and my family had a great experience with Chris brooks. He took the time to make sure that we were totally understood where we were in the process Me and my family had a great experience with Chris brooks. He took the time to make sure that we were totally understood where we were in the process the entire time. He really made us feel comfortable and not just like another car deal. More
Great Service I have nothing but nice things to say about Keith Wilcox and West County Honda. He was very helpful, patient and attentive. Him and Nick (finance mana I have nothing but nice things to say about Keith Wilcox and West County Honda. He was very helpful, patient and attentive. Him and Nick (finance manager) were wonderful to work with. More
Great Service Chris Brooks was very helpful throughout the entire car buying process. He isn't like most other car salesman. He actually lets you have time to think Chris Brooks was very helpful throughout the entire car buying process. He isn't like most other car salesman. He actually lets you have time to think about your decision, and doesn't try to force you into buying something you aren't comfortable with. I'd recommend him to anyone! More
perfection I haven't had a car in awhile and Chris showed me that the buying experience can be so pleasant. He helped me get into my new Mercedes with ease. Than I haven't had a car in awhile and Chris showed me that the buying experience can be so pleasant. He helped me get into my new Mercedes with ease. Thanks a bunch. More