
West County Honda
Ellisville, MO
Filter Reviews by Keyword
By Type
Showing 1,069 reviews
Sales experience at West County Honda was a good experience. The salesperson, Tara, was very personable during the entire process. Additionally, she was great on following up after the sale. experience. The salesperson, Tara, was very personable during the entire process. Additionally, she was great on following up after the sale. More
I had a great experience at West County Honda and would recommend the dealership and my salesman, Sam Taylor, to anyone interested in buying a new or used vehicle. I purchased a Honda Accord and I am comp recommend the dealership and my salesman, Sam Taylor, to anyone interested in buying a new or used vehicle. I purchased a Honda Accord and I am completely satisfied with my new car and the fair price I was given for my trade. More
Demetrius Jackson---------------THE BEST....GREAT....HIGHLY RECOMMENDED....SO POLITE AND NICE....FAST....HELPFUL....MAKE BUYING CAR SO EASY AND QUICK....WE WILL SEND ALL OUR FRIENDS T BEST....GREAT....HIGHLY RECOMMENDED....SO POLITE AND NICE....FAST....HELPFUL....MAKE BUYING CAR SO EASY AND QUICK....WE WILL SEND ALL OUR FRIENDS THERE.THANKS WEST COUNTY HONDA AND DEMETRIUS More
My friend recently bought her CRV and all her previous cars at West County and recommended it to me. I understand why she would return. I would recommend this dealership to my friends. I purchased a pr cars at West County and recommended it to me. I understand why she would return. I would recommend this dealership to my friends. I purchased a previous car here and received exceptional service and service has improved. The dealership contacted me with the model car I wanted. The employee rode with me to my condo to be certain the car would fit into my carport. The negotiation process was speedy and respectful. My training on the new car was thorough and attentive. I think Honda is an excellent product which offers many desirable options as standard. More
Bret was very friendly and knowledgeable. Items missed by the detailer were immediately corrected. Bret called the day after to make sure we were satified with the purchase. Fair price for trade. the detailer were immediately corrected. Bret called the day after to make sure we were satified with the purchase. Fair price for trade. More
Demetrius was so polite and attentive. I have definitely recommended him to all of my friends at this time. I was pleased with the price of my car, and the service that he provided. recommended him to all of my friends at this time. I was pleased with the price of my car, and the service that he provided. More
My first buying experience at West County Honda was great. Before even walking in the door I was greeted by my saleslady Tara. She was very personable and friendly and made the time fly by! I would great. Before even walking in the door I was greeted by my saleslady Tara. She was very personable and friendly and made the time fly by! I would say that was my only gripe, the waiting... It took 4 hours from in the door and driving away in my new truck. I mostly expected a long wait so it didn't bother me. Overall everyone was friendly and accommodating. More
When we stepped inside the door at West County Honda, we were met by a personable and kind salesman, Bob Olander. Right away, we felt as if we had walked into a dear friend's home. It was a VERY busy Satu were met by a personable and kind salesman, Bob Olander. Right away, we felt as if we had walked into a dear friend's home. It was a VERY busy Saturday, but Bob made us feel as if we were his priority. He was also helping another couple of people, but he managed all of us with kindness and grace. He must be very good at juggling xxxxx in the air! Ha! He gave us his attention, showed us the Honda CR-V selection and said to take it out for a test drive. When we returned, he was doing paperwork with another couple who had made their decision. We decided to wait to see if he could be free, but it's been so long since we last bought a car, we forgot how much time it takes to clear the paperwork and talk to people. Bob was very courteous to us, coming over to our table 3 or 4 times to apologize for keeping us. But we were NOT in any way offended... in fact, just the opposite. We had the chance to see a top flight dealership in action! The salespeople all looked to be good friends, not cut-throat competitors with one another(such as at Mungenast Honda where we had been the night before). Bob was patient and kind with the couple at his desk and he was very kind to us. Various salesmen would walk by and smile at us. A small kindness that goes a long way toward impressing people. On Bob's last visit to the table where we sat, we said we would make an appointment to come back to talk to him. We did, and arrived ahead of time. Bob had been trying to call us to say he was free and we could come earlier, and in we walked. The dealership did not have the color of CR-V we wanted, but Bob did not give up on us. He asked if we would take another color and said, "I'll do my very best to make this work for you." We felt like we received a very good deal from Bob. He made us feel like we were special, not just an opportunity to "make a buck" for himself or for the dealership. We cannot say enough nice things about our entire experience with Bob Olander, other members of the support staff, and the dealership in its entirety. We will highly recommend West County Honda to all our friends!! Thank you, Bob!! You're the best!! More
Everyone was very Friendly and helpful. I got a fair trade. Bob was great and the finance man was also very nice. Overall I had an wonderful expirence!!!! trade. Bob was great and the finance man was also very nice. Overall I had an wonderful expirence!!!! More
Very positive experience. No high-pressure tactics. Bret was friendly and professional throughout the process. For the most part, the prices that were discussed were very close to what I had expected Bret was friendly and professional throughout the process. For the most part, the prices that were discussed were very close to what I had expected to see based upon internet research. More