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West Covina Nissan

West Covina, CA

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312 Reviews

205 N Citrus St

West Covina, CA

91791

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Showing 312 reviews

September 02, 2020

Service was great , apt was pre-scheduled and wait time was reasonable. I was also updated on what additional work i needed to have done. I have been working with Felipe for years and he is the best! More

by breathevml
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felipe
August 30, 2020

Always fast and friendly service. Answers all of our questions and concerns and always fixes the issues we run into with our car. Always calls when ready, doesn’t make us wait More

by destinyviolette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nayla Froussine, Ricardo Encarnacion, Adam Sukkar, Jeanette Maciel, Joe Maya, Sunny Kang, Tim Alhalabi, Max Awale, James Lugan
August 28, 2020

Very pleased with the service that was done to my car. Andy Santana was very helpful. Great customer service! I also recommended someone else for their car maintenance and he also was extremely satisfi More

by Gisela Chavez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Santana
August 10, 2020

I always get excellent service from Andy. Only issue is they didn't have the oil i asked for. They put a different oil and I needed something heavier. I wasn't told that they didn't have synthetic 20/60 t More

by Elninobazan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Aug 11, 2020 -

West Covina Nissan responded

We are sad to hear that you did not have the best experience at West Covina Nissan. You deserve better. Please reach out to me so we can make it right.

August 09, 2020

Didn’t received what I was promised and didn’t received the results of multi point inspection even though I requested it from associate he just ignored me a couple of times More

by Georgecorrea26
Recommend Dealer
Yes
Employees Worked With
Felipe
Aug 11, 2020 -

West Covina Nissan responded

We are sad to hear that you did not have the best experience at West Covina Nissan. You deserve better. Please reach out to me so we can make it right.

August 08, 2020

Great Service! Quick and prompt. Did not have to wait long. Yessi was very professional and courteous and went through the car upon pick up time. More

by jabsons
Recommend Dealer
Yes
Employees Worked With
Yessi
Aug 11, 2020 -

West Covina Nissan responded

Thanks for sharing your kind words! We're excited that you had an amazing experience with us! We appreciate the 5-stars and we'll look forward to serving you again.

August 02, 2020

Yessi had great customer service and helped me get my altima serviced quickly. I will continue to set up services with her since she was friendly and did not try to upset me re8pairs that I don't need. More

by PRISCILLA
Recommend Dealer
Yes
Employees Worked With
yessi perez
Aug 08, 2020 -

West Covina Nissan responded

Priscilla, we're happy you found our staff to be so supportive during your experience here at West Covina Nissan. We look forward to your next visit! Take care!

July 17, 2020

Yessi Perez was very professional, nice and gave me excellent service. The shuttle took me back and forth in a timely manner. I always take my two Nissan's there. Pricing is very competitive. Courtesy More

by trnrcham
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
July 02, 2020

They reminded me when service was due . When I arrived they promptly toke my car to be serviced. The waiting while the car was serviced wasn’t too Iong. More

by vicky.burke
Recommend Dealer
Yes
Employees Worked With
Christian Solis
Jul 17, 2020 -

West Covina Nissan responded

Hi Vicky.burke, We are glad you were treated so great here. Here at West Covina Nissan, we make sure to put our customer's needs first. We look forward to seeing you again!

July 02, 2020

I just had my first service experience at West Covina Nissan. I must say it was an excellent experience. Erica and Matt took great care of me. They kept me informed and were courteous and respectful. More

by david
Recommend Dealer
Yes
Employees Worked With
Anthony, Sam in Sales and Carmen & Michael at sales desk
Jul 17, 2020 -

West Covina Nissan responded

Thanks for sharing your kind words! We're excited that you had an amazing experience with us! We appreciate the 5-stars and we'll look forward to serving you again.

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