West Herr Acura of Buffalo

The dealer was professional,friendly,and knowledgeable. It was like talking to a family member. The dealership was clean and offered snacks. The dealer was punctual, easy to talk to and humorous. It was a It was like talking to a family member. The dealership was clean and offered snacks. The dealer was punctual, easy to talk to and humorous. It was a pleasure to work with him. More

This dealership sets the bar. ....and they set it high. This is the third Acura I've purchased from the West Herr Auto Group and the third time it's been a stellar car buying expe ....and they set it high. This is the third Acura I've purchased from the West Herr Auto Group and the third time it's been a stellar car buying experience. Our salesman (Nick Chimiak) was great to work with; not at all pushy, super patient & just easy to do business with. We have an Acura dealership twenty minutes from our home, but when it's time for our next one, we won't hesitate to make the two-hour drive back to West Herr Acura. More

very pleasant experience car was clean upon pick up recall was taken car of thank you recall was taken car of thank you More

My experience with West Herr was fantastic! As always Jason kept my abreast of each step with the recall and provided me with a beautiful loaner to use during the time my car was down. Thank yo As always Jason kept my abreast of each step with the recall and provided me with a beautiful loaner to use during the time my car was down. Thank you Jason! More

Always have a positive experience at West Herr Acura. I'm treated with respect and in a professional manner. Jason Starnes deserves a high 10! He never tried to sell me something I didn't need and exp I'm treated with respect and in a professional manner. Jason Starnes deserves a high 10! He never tried to sell me something I didn't need and explained the print out I received at completion. I like West Herr Acura and would never go anywhere else for service of any kind for the Acura RSX I love! More

Jason and the team are great! They are always kind and accommodating whenever I visit! They are always kind and accommodating whenever I visit! More

I would like to give a HUGE shout out to Jason in the service department. My windshield wipers stopped working suddenly and he went above and beyond to help me. You are lucky to have an employee like h service department. My windshield wipers stopped working suddenly and he went above and beyond to help me. You are lucky to have an employee like him! More

The service was professional, timely, courteous and outstanding. Customer service at west herr acura definitely differentiates the customer experience relative to other dealerships. outstanding. Customer service at west herr acura definitely differentiates the customer experience relative to other dealerships. More

Always receive excellent service. Employees are excellent at customer service. Love my 2024 ACURA RDX Employees are excellent at customer service. Love my 2024 ACURA RDX More