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West Herr Acura of Buffalo

Buffalo, NY

4.8
150 Reviews

7460 Transit RD

Buffalo, NY

14221

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Showing 150 reviews

July 16, 2022

Andy did a great job of answering my questions and simplifying the paperwork process. Looking forward to a long term relationship as West Herr Acura is one of the few dealerships in Western NY buying More

by mccampbell.1916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Lahti
July 08, 2022

Easy to make an appointment on line - they were ready for me and the service was completed promptly - my only comment would be that $550.00 for a routine service on an almost new car seems high - even though More

by Jimfulmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
June 14, 2022

Service options were explained in professional manner. Work was done in a very timely period. More

by Fetzerab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
June 05, 2022

Ciara Downy went out of her way to give me excellent service. She even washed and dried my car herself as there were no workers to do it. Ciara was friendly, polite and helpful. A definite asset to West More

by MizC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciara Downy
June 04, 2022

Mark and dealership were awesome. Offered loaner as car was being repaired. Good communication to let know when car would be done More

by Zteip85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Michael
June 03, 2022

The service is excellent and timely and the personnel are friendly , knowledgeable , professional and include me in decision making if necessary as they complete the service More

by susan.cardamone
Recommend Dealer
Yes
Employees Worked With
Ciara Downey
May 19, 2022

Very professional and courteous service. Work performed in timely fashion. Facility is immaculate. Service writer very professional and helpful. More

by heuerwm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ciara Downy.
April 19, 2022

Very professional and courteous. Was in there for a short period and got the job done. More

by suesroxiegirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Banas
March 26, 2022

Efficient, competent, honest, good value for money. Highly recommended. My go-to place for service as well as purchase. More

by Jamesbiggers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, service manager
Mar 26, 2022 -

Jamesbiggers responded

Jamesbiggers, customer

March 19, 2022

The purchase of my car off of lease was made easy and enjoyable by all involved. More

by Ianredpath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
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