West Herr Acura of Buffalo

Very friendly, and efficient with everything…the customer service was outstanding!! I Definitely will be going back all the time to get my truck serviced there. service was outstanding!! I Definitely will be going back all the time to get my truck serviced there. More

Service advisor mark was very accommodating with the prompt work on fixing my car even so that I just called this am. Had the car towed to WestHerr Acura and was fixed the same day. prompt work on fixing my car even so that I just called this am. Had the car towed to WestHerr Acura and was fixed the same day. More

Andy did a great job of answering my questions and simplifying the paperwork process. Looking forward to a long term relationship as West Herr Acura is one of the few dealerships in Western NY buying simplifying the paperwork process. Looking forward to a long term relationship as West Herr Acura is one of the few dealerships in Western NY buying and selling high end sports cars and performance vehicles. More

Easy to make an appointment on line - they were ready for me and the service was completed promptly - my only comment would be that $550.00 for a routine service on an almost new car seems high - even though me and the service was completed promptly - my only comment would be that $550.00 for a routine service on an almost new car seems high - even though I was given and approved this amount prior to the service. More

Service options were explained in professional manner. Work was done in a very timely period. Work was done in a very timely period. More

Ciara Downy went out of her way to give me excellent service. She even washed and dried my car herself as there were no workers to do it. Ciara was friendly, polite and helpful. A definite asset to West service. She even washed and dried my car herself as there were no workers to do it. Ciara was friendly, polite and helpful. A definite asset to West Herr. More

Mark and dealership were awesome. Offered loaner as car was being repaired. Good communication to let know when car would be done Offered loaner as car was being repaired. Good communication to let know when car would be done More

The service is excellent and timely and the personnel are friendly , knowledgeable , professional and include me in decision making if necessary as they complete the service friendly , knowledgeable , professional and include me in decision making if necessary as they complete the service More

Very professional and courteous service. Work performed in timely fashion. Facility is immaculate. Service writer very professional and helpful. Work performed in timely fashion. Facility is immaculate. Service writer very professional and helpful. More

Very professional and courteous. Was in there for a short period and got the job done. Was in there for a short period and got the job done. More