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West Herr Acura of Buffalo

Buffalo, NY

4.8
150 Reviews

7460 Transit RD

Buffalo, NY

14221

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Showing 150 reviews

October 09, 2021

Mark was friendly and described the services and their costs well. Efficient service. Overall a high quality experience. More

by Markjlarry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Banas
October 01, 2021

Service is excellent - thorough but efficient and generally quick! Have only had positive experiences. Highly recommend. More

by irene012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Gajewski
September 23, 2021

Good experience, easy making an appointment, at my arrival soon got service representative , no waiting. I will in the future bring my car for services More

by poym08@ live.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
September 19, 2021

The service department at Acura has been fantastic for the 5 years I have owned an Acura MDX. Mark Banas has been exceeding helpful, polite, professional and knowledgeable about my car, He has answered my More

by Inge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Banas and others in the service department
August 31, 2021

Michaela was very friendly, and explained everything on detail about the car and paper. Great service. Very friendly, everything I needed was very clear even instructions to manage the mouse and menu More

by Julievega222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michaela
August 20, 2021

Excellent, caring service. Knowledgeable technician. Nice waiting area. Was advised of estimate and asked if they should proceed. More

by sheribarrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler G
July 28, 2021

Great service as usual. Professional associates were attentive, friendly and helpful. All-around customer care second to none.Always bring my vehicle here to be serviced for that reason. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel, Tyler
July 26, 2021

The service area was very efficient.Tyler met me at my vehicle promptly and escorted me to the waiting room. The room was clean and the wait was minimal. Very positive experience. More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
July 24, 2021

Wanted to look at the new Acura TLX-grabbed a booklet while having my car serviced not 1 salesman came over to me -service was great/so was Rachael More

by Mpclark2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rachael
July 23, 2021

Tyler was friendly, engaging, and professional. Although he was very busy, his attention to detail was outstanding. He was efficient and kind. He made my experience enjoyable. More

by jabbott62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cashier
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