West Herr Acura of Buffalo

Great service as usual. Professional associates were attentive, friendly and helpful. All-around customer care second to none.Always bring my vehicle here to be serviced for that reason. attentive, friendly and helpful. All-around customer care second to none.Always bring my vehicle here to be serviced for that reason. More

The service area was very efficient.Tyler met me at my vehicle promptly and escorted me to the waiting room. The room was clean and the wait was minimal. Very positive experience. vehicle promptly and escorted me to the waiting room. The room was clean and the wait was minimal. Very positive experience. More

Wanted to look at the new Acura TLX-grabbed a booklet while having my car serviced not 1 salesman came over to me -service was great/so was Rachael while having my car serviced not 1 salesman came over to me -service was great/so was Rachael More

Tyler was friendly, engaging, and professional. Although he was very busy, his attention to detail was outstanding. He was efficient and kind. He made my experience enjoyable. he was very busy, his attention to detail was outstanding. He was efficient and kind. He made my experience enjoyable. More

Excellent service and follow up. Manager personable and friendly. Patient and took necessary steps to ensure the car I purchased was exactly what I wanted friendly. Patient and took necessary steps to ensure the car I purchased was exactly what I wanted More

Very professional, welcoming staff and environment. They have excellent services and products ! Would recommend to friends and family continue to purchase from west herr Acura. have excellent services and products ! Would recommend to friends and family continue to purchase from west herr Acura. More

Great dealership easy to deal with Scheduled my car for Great dealership easy to deal with Scheduled my car for service, they were on time explained everything. Show room is clean and workers are friendl Great dealership easy to deal with Scheduled my car for service, they were on time explained everything. Show room is clean and workers are friendly More

My experience at West Herr Acura on Transit Rd on 6/14/21 was highly satisfying to my every need. Thanks to Rachel/Service & Mike /Manager of the Service Dept. was highly satisfying to my every need. Thanks to Rachel/Service & Mike /Manager of the Service Dept. More

Always a good experience. Honest and fair. Tyler went over everything prior to my service and again after. I usually deal with Mark who has always been terrific as well, but he was not in that day. over everything prior to my service and again after. I usually deal with Mark who has always been terrific as well, but he was not in that day. More

Got a decent amount for my trade in value, and kept my new payment in the range I wanted! new payment in the range I wanted! More