West Herr Acura of Buffalo

Awful service I had routine servicing including an oil change and a battery check, on 3/25/16. When I drove the vehicle home, the low battery warning light came on I had routine servicing including an oil change and a battery check, on 3/25/16. When I drove the vehicle home, the low battery warning light came on after only two miles. I then returned to the dealer and got a new battery At no time did the Service Department apologize, or adjust the bill, for the routine servicing which reportedly included a battery check but obviously did not. In addition, I attempted to sell a vehicle to Ray Laks. I got no response to an e-mail and no response to a phone message which I left for the used car manager. Both the customer service and the vehicle servicing at this dealership are poor. I would expect more from an Acura dealer. Go somewhere else for your car! More

very rude service manager brought my car to dealer. Unsatisfactory repair. Service would not fix the problem. Would never go back. Just terrible service. Don't go there. Servic brought my car to dealer. Unsatisfactory repair. Service would not fix the problem. Would never go back. Just terrible service. Don't go there. Service manager should be fired. More