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West Herr Acura of Buffalo

Buffalo, NY

4.8
132 Reviews

7460 Transit RD

Buffalo, NY

14221

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Showing 132 reviews

August 08, 2023

David and the team were great! Very friendly and helpful when I was looking for my new car. I am from the Rochester area and never had to leave my house once in the buying process. More

by Al
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Thornbury
July 22, 2023

Jason and crew was excellent and accommodating! No extensive wait and great communication with status of inspection More

by Zteip85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Ciara, Josh, Michael and Nicole
June 30, 2023

Service was excellent! They answered all of my questions and made it an enjoyable service visit. More

by Millz88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara
June 23, 2023

The service staff is very courteous and knowledgeable. Handled my concerns very professionally. Thank yku More

by Jsphbova
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ciara and Jason
June 14, 2023

Amazing! Took care of me all the way and never had any issues. Amazing job. 100% going back More

by kmeyer1049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara
June 13, 2023

This dealership is absolutely A-1 due to the professional poise and knowledge of it staff. Chip in sales, Jason and Cara in service bend over backwards to accommodate your every concern or request. I canno More

by rectorchristlkpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Cara in Service.
May 18, 2023

Had a great experience with a fast and smooth transaction. Thanks so much! Dealer was knowledgeable and professional More

by Jerfriku
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
April 28, 2023

30 yrs of buying/leasing vehicles and this store bi far is the best place to do business across all West Herr Dealership's. Bought a beautiful used Acura from Ryan Myles. Flawless transaction,treated with More

by Donotwcheat$$
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Myles,Matt Payne,Dave Durante
April 21, 2023

Jason at West Herr Acura explained what could possibly be wrong with my vehicle and showed me the most cost effective course of action. Outstanding customer service More

by weimer888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
April 18, 2023

Chip is my salesman n he is the BEST! ! Always friendly, knowledgeable with an Awesome personality!! Jason has been my service person on several occasions n he is also friendly, knowledgea More

by Chocolategrandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip, Jason