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West Herr Acura of Buffalo

Buffalo, NY

Overview
Reviews
4.7
163 Reviews
Call Dealership (716) 404-8704

7460 Transit RD

Buffalo, NY

14221

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Showing 163 reviews

April 18, 2023

Chip is my salesman n he is the BEST! ! Always friendly, knowledgeable with an Awesome personality!! Jason has been my service person on several occasions n he is also friendly, knowledgea More

by Chocolategrandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip, Jason
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April 04, 2023

The dealership service was stellar. Ciara was outstanding and very helpful. Our service was excellent. More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara
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March 28, 2023

I drive from Rochester to West Herr Acura for excellent service and a friendly staff. More

by douglas_miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Starnes and Brian Z. in Service
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March 21, 2023

Very friendly,promp and courteous. .I have been taking my Acura's there for years.The staff are professional and knowledgeable of their product. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Mike
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March 16, 2023

Jason Stsrnes was very helpful, he answered sll of my questions. He was very nice to deal with. More

by dfrancioli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin has been our salesman for 3 vehicles and yesterday Jadon helped me when I came in for service
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March 10, 2023

THE CUSTOMER COFFEE ESPRESSO MACHINE WAS MOST EXCELLENT. SERVICE AND CAR ANNUAL INSPECTION WAS VERY WELL DONE More

by WESTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CIARI
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March 10, 2023

I feel that I was treated in a honest and friendly manner. The work I feel is quality and accomplished in a timely fashion. Ciara , the service Rep. was excellent, very thorough. More

by daned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciera
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March 08, 2023

Ciara was very friendly and let me know what to expect while waiting for my vehicle. Great Service!! More

by heather.lippard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara
Report | Print
February 25, 2023

Everything went fast and they even offered to wash my car! Very happy with the service! More

by jbow83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ciara
Report | Print
February 01, 2023

Took 2020 MDX w/ 14k miles in for oil change - cost me $550 for a B16 error due to something with rear differential fluid and “brake pad maintenance” More

by jennifer.s.peacock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ciara
Report | Print
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