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West Herr Acura of Buffalo

Buffalo, NY

4.8
152 Reviews

7460 Transit RD

Buffalo, NY

14221

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Showing 152 reviews

September 28, 2022

Service was delivered timely and professionally. I was very satisfied and impressed by their strong customer-orientation. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cannot recall
September 28, 2022

Great service, friendly, trustworthy and super convenient. Everything is always explained clearly. Don’t try to sell you things you don’t want or need. I’m More

by mrymburich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciara
September 23, 2022

Ciara was a pleasure to meet. She was very professional. Very knowledgeable and cheerful. She arranged my service visit. I will remember her caring attitude. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciara
September 21, 2022

Awesome, Mark was polite, sociable and a pleasure to interact with! Gave accurate details on what car needed and timing was perfect! You guys are lucky to have such a good employee! Hope to have this ad More

by Jaysrool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
September 20, 2022

Always good customer service Ciara was very helpful and Mark is amazing glad he’s still there! I’m hoping they will allow loaner vehicles again soon. But overall this is a great service center. More

by mjetty616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ciara and Mark
September 20, 2022

The staff are always helpful, the work is done well and expeditiously. The waiting room is comfortable and the coffee is great. They don't try to tack on extra services or up charges, and offer a fabulous More

by JillF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
September 15, 2022

West Herr Service is excellent. Their work is thorough, efficient and the employees are personable. They are my service dealer of choice! More

by LibraryViking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Banas
September 06, 2022

I Had quick service this am on my MDX . In and out in 1 hour. Nice work! More

by Mfmckernan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
August 16, 2022

Very helpful, very polite. Clean environment and immediate service walking in the door. Answered all questions and had a nice variety of vehicles to check out More

by Barlowzach95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
August 05, 2022

Courteous and friendly at the start to finish, shuttle man Tom great help, spoke to Chris in parts very helpful and courteous. Mark in service excellent. More

by douglasmcfarland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in service, Tom shuttle driver , Chris in parts
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