West Herr Chevrolet Orchard Park
Orchard Park, NY
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Nice dealership that works hard to win your business. However, they are not perfect. I took my new truck in for an oil change and a tire rotation. I normally do this work myself, but this first service w However, they are not perfect. I took my new truck in for an oil change and a tire rotation. I normally do this work myself, but this first service was offered free as part of the vehicle purchase. All seemed well until I inspected the wheels and lug nuts when I got home. Some of the lug nuts were scratched and one was must have been dropped as it was dented. There is also a small scratch on one of the wheels where the impact wrench likely hit it accidentally. The typical consumer may not notice or care, but I like to keep my vehicles nice and expect that a dealer like West Herr should exemplify the best service available without collateral damage. More
It's been a long time since I got a new vehicle. John Roll was a pleasure to work with,he did a great job explaining everything I would recommend other people to buy a car there.Thankyou John John Roll was a pleasure to work with,he did a great job explaining everything I would recommend other people to buy a car there.Thankyou John More
JON is always helpful. This is the fourth time that we’ve used JON to purchase or lease vehicles in the last nine years he always does an excellent job at explaining everyt This is the fourth time that we’ve used JON to purchase or lease vehicles in the last nine years he always does an excellent job at explaining everything. More
Very clean and neat, friendly throughout and easy to understand and explanations of EV so helpful. No pressure to buy and made me feel valued as a person who needed help deciding on my personal needs. understand and explanations of EV so helpful. No pressure to buy and made me feel valued as a person who needed help deciding on my personal needs. Thank you John Roll and Matthew Guerin for your service and support. Gerald and Beverly More

