West Herr Dodge Ram

To be completely honest I usually despise car dealerships. The dishonesty, the shenanigans, and the pressure to make decisions that aren't right for you. My experience at West Herr Dodge Jeep dealerships. The dishonesty, the shenanigans, and the pressure to make decisions that aren't right for you. My experience at West Herr Dodge Jeep Ram was the complete opposite of the usual dealership experience. From the first phone call with Cal, to looking over the car with Barry, and working with Adam in financing; everything was easy and low stress. There was no up selling for stupid things I didn't want or ask for. There was no ridiculous fees or pressure to purchase warranties after I said I wasn't interested. The Jeep I purchased is in great shape. There were a few minor problems including odd but passable wear on the tires. Barry had these issues taken care of quickly. They replaced the tires with brand new versions of the same BF Goodrich tires (not cheap!). Dealerships I've dealt with in the past have tried to get away with slapping on the cheapest tires they can find which is cheap and potentially unsafe for car and driver on a AWD/4WD vehicle. Overall, great dealership and great people. I highly recommend them. More

Dealership y issue was with is great. Took care of my flat tire quickly -needed a new one. Jessica was wonderful. Kept me informed. Only issue was with psi which was extremely over in Took care of my flat tire quickly -needed a new one. Jessica was wonderful. Kept me informed. Only issue was with psi which was extremely over inflated. Had to return to dealership. Service manager, Tony, resolved issue immediately. Jason helped immensely. More

I just wanted to stop by to give a quick Kudos to Nick and Peter in the parts department. Called in to get a Grill for my Ram 1500 and from the start the whole interaction was great with the team. They he and Peter in the parts department. Called in to get a Grill for my Ram 1500 and from the start the whole interaction was great with the team. They held the part for me, I drove 5 hours to pick up and it was well worth it just from the whole experience from the team. Peter even insisted on helping me carry it to the car (the part was very light). It was well worth the drive to collect this part. Thank you Peter for the great experience at this dealership. I hope your team sees this and recognizes your great customer service skills. I can tell you enjoy you job! More

Fast and friendly service department. Took my vehicle in for service as soon as I arrived at my appointment time. Vehicle was as left clean after service. Took my vehicle in for service as soon as I arrived at my appointment time. Vehicle was as left clean after service. More

Michael Rice was communicating with me the whole time and got me out for an aapt I had after got me out for an aapt I had after More

Highly Recommended took good care of me. Got me into a truck I Love. Huge shout out to the finance team and Elina P. My sales person. Also they had to due some work on my pervious vehicle s Got me into a truck I Love. Huge shout out to the finance team and Elina P. My sales person. Also they had to due some work on my pervious vehicle so shout out to Kylie at the Service Center. More

Alina was very good to work with when I ordered and picked up my 2025 Jeep Wrangler Willys trim package back in mid-August…. picked up my 2025 Jeep Wrangler Willys trim package back in mid-August…. More

Everyone was very helpful and I appreciated all the help and kindness would recommend others too dealership. and kindness would recommend others too dealership. More

Had my 2019 Cherokee in for an oil change and inspection. The mechanic texted me a video of the vehicle and described the condition of the brakes tires etc etc. I thought this is great that they do this now. The mechanic texted me a video of the vehicle and described the condition of the brakes tires etc etc. I thought this is great that they do this now. Awesome will be back again! More