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West Herr Dodge Ram

Orchard Park, NY

Overview
Reviews
4.8
204 Reviews
Call Dealership (716) 667-1700
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3551 SouthwesternBlvd

Orchard Park, NY

14127

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Showing 204 reviews

April 18, 2026

Absolutely love working with Brandon S, I’ve worked with many different salesmen in my life, he’s the only one I continue to work with More

by Missliss
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Stoessel
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April 17, 2026

Horrible experience with this dealership and West Herr group. The purchase of my vehicle took 45 days. CDJR Orchard Park lost paperwork, NYS rejected the title, lien of $13 held up my purchase another 1 More

by Mark
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
No contact
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Apr 17, 2026 -

West Herr Dodge Ram responded

We are sorry to hear this your experience with us, Mark. We have forwarded this on to our Service Manager to look into this further for you. Thank you.

April 12, 2026

David was very helpful and courteous! He made some good suggestions to keep my jeep Rubicon running well. More

by rafentzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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March 27, 2026

David was very professional and courteous. Did a great job explaining everything. It was refreshing to deal with someone with a sense of humor More

by tyczkaroxanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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March 27, 2026

Good service. Friendly. Got me out in a timely manner. David was great to work with. More

by skm1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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March 24, 2026

Pleasure to deal with everyone was polite and professional. Made the experience easy and enjoyable More

by Billistu5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Harrison
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March 16, 2026

Friendly, knowledgeable, and attentive staff. Facility very clean as expected. Paperwork did take what seemed like a long time. More

by kehrerwr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mendola
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March 04, 2026

Friendly greeting, prompt service , all staff members were very helpful, from start of purchase until the final sale More

by dlaw1462
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Herrington, and 2 financial advisors
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March 03, 2026

Great service, Ron Fantas in the shop is great, fixed my truck in a day More

by Kevint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autumn, Ron
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March 02, 2026

Nice and clean show room. Free coffee. Felt very comfortable. Ready and willing to hrlp More

by kellybower4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cal
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