West Herr Ford

Walking into West Herr as a 22 year-old girl, I was expected to be ignored, as I was at most dealerships. Immediately upon walking into West Herr Ford of Amherst, I was greeted by the General Manager, expected to be ignored, as I was at most dealerships. Immediately upon walking into West Herr Ford of Amherst, I was greeted by the General Manager, Ryan Garrigan. He set me up with Chuck Salzwimmer, who showed me the car I was interested in. He was very knowledgeable about the vehicle and answered all of the questions that I had, no matter how specific they were. At no point during the entire process did I feel pressured or annoyed. I knew that buying my car was my choice to make, and when I was ready to buy, Chuck and Ryan were there to help me. I was dead-set on a black 2010 Mariner Premier, but none were available in this area. They found exactly the car I wanted hundreds of miles away, and sent someone to Michigan to get it for me. Chuck truly loves what he does, and is great at being non-evasive, but extremely helpful. I absolutely love my car, and experience at this dealership, and will continue to refer friends and family to both Chuck and West Herr. More

Great service, great employee's! I have driven two trucks off the lot from this location. First one was a lease, second one I purchased. Michael Shackelford seen me through both of them. Mike gave me the r off the lot from this location. First one was a lease, second one I purchased. Michael Shackelford seen me through both of them. Mike gave me the respect of space while I was looking, other dealers I checked out would not leave my side. Michael is to the point, direct, and a great salesman. I have and will continue to recommend Michael and West Herr Ford to everyone! More

I had a terrible experience at another local dealer. I was a little nervous about buying a car after that. West-Herr is professional, understanding, fun...(yes I said FUN!) My salesman was not pushy AT A was a little nervous about buying a car after that. West-Herr is professional, understanding, fun...(yes I said FUN!) My salesman was not pushy AT ALL!! But most of all....they listened to what I was saying...did not turn to my husband and talk around me. I will return to them for the next vehicle. More

This is the greatest dealership in the area, and we loved our salesman, Marty Shackelford. He was very helpful and knew just what we were looking for. Would definately shop there again, and can't wait to sho our salesman, Marty Shackelford. He was very helpful and knew just what we were looking for. Would definately shop there again, and can't wait to shop for another Taurus.This is the first Ford we have ever owned and we love it! We'll be back next spring!! More

This is my second time getting a car at this dealership. This is my second time getting a car at this dealership. My first was a lease. This time it turned out that I purchased my car. I can't say enoug This is my second time getting a car at this dealership. My first was a lease. This time it turned out that I purchased my car. I can't say enough about the people that help you with the process from the time you walk in until you sign. It's not a dreaded process, it's very comfortable, you almost feel like family. My prior salesman had retired and I was a little apprehensive about dealing with a new person. I was taken care of by Scott Marcus and couldn't be more pleased with the way he handled my deal. I ended up purchasing a 2010 Focus. The car is great, the process was easy and my salesman was the best. All service checkups have been handled with a great team doing quick work. I will definately come back when I need a new car. Thank you West Herr for the quality of employees you hire and the service you provide your customers. Diane Bieber 106 Traverse Blvd. Tonawanda, NY 14223 More

i went a few other ford dealerships and i could not get i went a few other ford dealerships and i could not get any sales person to help. i went to westherr ford amherst and talk to marty. marty took his t i went a few other ford dealerships and i could not get any sales person to help. i went to westherr ford amherst and talk to marty. marty took his time to make sure that i was happy with my 2008 ford f250. i would recommend westherr ford amherst and marty shackelford. More

Scott Marcus did a great job. I am geting over 40mpg on my new Ford Fusion Hybrid. The service has been great. I am looking forard to doing busienss again with Scott at West Herr. The 2011 Frod Fiesta h my new Ford Fusion Hybrid. The service has been great. I am looking forard to doing busienss again with Scott at West Herr. The 2011 Frod Fiesta has been getting gfreat revies. I will test driving the first one that comes into the dealership. The reviews state the car can get up to 40m,pg on the highway. More