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West Herr Ford of Hamburg

Hamburg, NY

4.9
349 Reviews

5025 Camp Rd.

Hamburg, NY

14075

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Showing 349 reviews

November 01, 2026

Preston was very helpful made me feel comfortable with process of getting my car fixed More

by ginnysellan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston
October 27, 2026

Sabrina was very kind & courteous she helped me a great deal with finding a truck . I’m very satisfied with my purchase! More

by Mikemang1
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina
October 13, 2026

My experience at West Herr on Camp Road in Hamburg N. Y was over and above exceptional. I had the distinct pleasure of dealing with Jessie and his team. Jessie went over and above all expectation’s, maki More

by makettle27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
September 14, 2026

Great service. Picked up my car at work and had the repairs done and my car back by the end of the day. More

by Buffalo Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
September 09, 2026

Very reliable and competent service . Professional and friendly customer care. Would recommend them to others. More

by Jhk696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
September 05, 2026

West-Herr has been purchased choice the last several years for leases and service. They are very attentive and fo a great job always! More

by tgrescosauers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Matteson and RaeAnne Armbruster
September 04, 2026

Jim Clifford is an amazing salesman and really helped us with our lease. He is always so thoughtful, thorough and kind and I encourage anyone looking for a vehicle to call him! Raeanne was also incredibly h More

by toddbennett8633
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Clifford, Raeanne Armbruster
September 02, 2026

West-Herr does a great job and Hailey Matteson and RaeAnne were most engaged and efficient with the entire sale. We are very pleased and will continue to purchase our vehicles at West-Herr More

by tgrescosauers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hailey Matteson and RaeAnne Armbruster
August 23, 2026

Every person at the dealership is helpful, always very nice and informative. Robert working at the front desk at the Quick Lane was exceptional. I recommend West Herr's quick lane service to everyone! More

by tinadrumm57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, quick lane service desk
July 28, 2026

I was very pleased with the service I received from Jim Schmidt and West Herr Ford More

by Mark keller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim schimidt
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