West Herr Ford of Hamburg

Haley and Mackenzie were amazing and this is why I deal with West Herr! Thank you for such a great experience! with West Herr! Thank you for such a great experience! More

John Connors is fantastic! He is extremely attentive, patient and very thorough. I can’t say enough great things about my service advisor! From the moment I arrived, he was pr He is extremely attentive, patient and very thorough. I can’t say enough great things about my service advisor! From the moment I arrived, he was professional, friendly, and genuinely invested in making sure I had a great experience. He took the time to explain everything clearly, kept me updated throughout the process, and made what could have been a stressful service visit completely seamless. It’s rare to find someone who combines exceptional customer service with honesty, knowledge, and attention to detail, but he exceeded every expectation. I never felt pressured, every question was answered patiently, and I left knowing my vehicle was in excellent hands. If you’re bringing your vehicle in for service, I highly recommend asking for John. His dedication to his customers and commitment to going above and beyond is exactly what outstanding service should look like. Thank you for making the experience so easy and enjoyable. I’ll definitely be back!! More

I have always had nothing but first rate experiences with West Herr Ford of Hamburg over the last 20 years. West Herr Ford of Hamburg over the last 20 years. More

Great dealership, made everything so easy, "Mo" was a pleasure to deal with, along with everyone else. Great staff! pleasure to deal with, along with everyone else. Great staff! More

Very knowledgeable and helpful staff I have my ford serviced there since I owned it and never had any problems serviced there since I owned it and never had any problems More

Mayor problems to numerous to list, all resolved fast and professionally. I’ve purchased 6 vehicles here and will buy more. professionally. I’ve purchased 6 vehicles here and will buy more. More

My son had a screw in his tire. I sent him to see if he could get it plugged. I have just got him his first vehicle (used 2021) in March, from West herr ford. It all went great. I sent him to see if he could get it plugged. I have just got him his first vehicle (used 2021) in March, from West herr ford. It all went great. I am a return customer, I had got a new truck from them last year, myself. But, I sent him over to quick lane, turns out they thought a 17 year can be taken advantage of. I get that he needed a new tire as it was not plug able. But, why did filters and antifreeze get looked at and need to be replaced? Then they had my name and account, and number. I received a text saying I will get a video of the service. Surprise I never even got a video. I am so disappointed in this experience for my son. I do not think I will be returning to west herr for vehicles or services at this point anymore. More

This is the third vehicle my husband and I have purchased from west Herr ford on camp road in Hamburg. Every time we have either leased or purchased a car it has become a hassle free process. I highly recomm from west Herr ford on camp road in Hamburg. Every time we have either leased or purchased a car it has become a hassle free process. I highly recommend either working with Mark Schrader or Amanda Duffy they were both on separate occasions great sales people who listen to our exact wants and needs and were able to get us right where we wanted to be payment wise. I will continue to purchase and recommend anyone I can to this dealership. More

West Herr was great to work with! Adi and everyone else was very helpful and knowledgeable. Adi and everyone else was very helpful and knowledgeable. More