West Herr Ford of Rochester

Thank you. I appreciate the video look of the car, brakes, undercarraige etc. Thank you for the prompt and pleasant service experience. I didn't feel like I wa I appreciate the video look of the car, brakes, undercarraige etc. Thank you for the prompt and pleasant service experience. I didn't feel like I was bothering or burdening anyone. James was excellent, always attentive and very professional. West Herr consistently exceeds my expectations in terms of service. The service manager, Adam, should be commended for his leadership skills. You can feel the difference. Thank you for all you do.. More

The sales and service department do an excellent job. Anthony was very efficient . He did great job Anthony was very efficient . He did great job More

This is the third time I have bought a car from two great sales people. Always kind and very helpful. sales people. Always kind and very helpful. More

Exceptional and prompt service was provided. Everyone I came into contact with was extremely helpful! Everyone I came into contact with was extremely helpful! More

Nice helpful answers my questions show us how the vehicle works help me set up my app on my phone vehicle works help me set up my app on my phone More

The service l got from West Herr Ford was great. Every. I would highly recommend them! James was the one that helped me.He is great! Every. I would highly recommend them! James was the one that helped me.He is great! More

Ricky spent a lot of time to help ne find a vehicle to fit my needs and budget. He was not pushy and as a plus has a good sense of humor. :) If you do decide to but from West Herr make sure to ask for Ric fit my needs and budget. He was not pushy and as a plus has a good sense of humor. :) If you do decide to but from West Herr make sure to ask for Ricky Norris. Paper work part of the process was handled professionally and quickly. I recommend this dealership. More

I've purchased 3 vehicles from this dealership and found the experience to be friendly and professional. No complaints. the experience to be friendly and professional. No complaints. More

These guys took such good care of me and my truck! Will be back for all service Will be back for all service More

Was able to get car in and fixed quickly, everyone was professional and kind. Service was exceptional! professional and kind. Service was exceptional! More