West Herr Ford of Rochester

The service l got from West Herr Ford was great. Every. I would highly recommend them! James was the one that helped me.He is great! Every. I would highly recommend them! James was the one that helped me.He is great! More

Ricky spent a lot of time to help ne find a vehicle to fit my needs and budget. He was not pushy and as a plus has a good sense of humor. :) If you do decide to but from West Herr make sure to ask for Ric fit my needs and budget. He was not pushy and as a plus has a good sense of humor. :) If you do decide to but from West Herr make sure to ask for Ricky Norris. Paper work part of the process was handled professionally and quickly. I recommend this dealership. More

I've purchased 3 vehicles from this dealership and found the experience to be friendly and professional. No complaints. the experience to be friendly and professional. No complaints. More

These guys took such good care of me and my truck! Will be back for all service Will be back for all service More

Was able to get car in and fixed quickly, everyone was professional and kind. Service was exceptional! professional and kind. Service was exceptional! More

Bought my Ford at this Dealer 2025 Exsloer 3rd week driving it i woke up to 11 pounds in a rear tire. Not good! My son had scheduled hip surgery in 1 hr. Rushed to put air in it in hopes of a slow leak driving it i woke up to 11 pounds in a rear tire. Not good! My son had scheduled hip surgery in 1 hr. Rushed to put air in it in hopes of a slow leak. Dropped wife and son off to hospital Began calling around for someone to look at the wheel in pot hole city Rochester ny. All tire shop full no empty slots. So I called west Herr and to my surprise they welcomed me with open arms and a friendly smile. They had me in and out in 30 minutes. And the price ? $35! Yes was very glad I called and the others where full…time was important to me that day… and the quality of work was great! Will choose them as priority next time! More

Mark was awesome in the experience. He made the sale flawless. Thanks Mark, best car salesman i have ever dealt with. He made the sale flawless. Thanks Mark, best car salesman i have ever dealt with. More

My vehicle required a computer update. West Herr was able to dispatch a technician to my worksite, and it only took about 20 minutes to correct the recall issue. West Herr was able to dispatch a technician to my worksite, and it only took about 20 minutes to correct the recall issue. More

My wife purchased a 2025 Tucson from Mark Augusty, best sales consultant i've ever delt with, if you expect expertise, friendly and knowledgeable, Mark is who you need to see, you can't go wrong! sales consultant i've ever delt with, if you expect expertise, friendly and knowledgeable, Mark is who you need to see, you can't go wrong! More

Kevin was such a great help getting me the car that I wanted at a price that I could afford! wanted at a price that I could afford! More