West Herr Ford of Rochester

Excellent service. Understood my request all paper work was completed in a timely fashion felt with this sal s lady before very understanding. 5 state to Mrs warren Understood my request all paper work was completed in a timely fashion felt with this sal s lady before very understanding. 5 state to Mrs warren More

The entire staff who assisted me with my search and purchase of the F-250 truck I was looking for were very helpful and professional. The entire experience was very stress free. The sales man, Jonathan purchase of the F-250 truck I was looking for were very helpful and professional. The entire experience was very stress free. The sales man, Jonathan Granger worked relentlessly on getting the truck I was looking for and kept me informed the entire way. I would definitely recommend the West Herr experience to anyone who is looking for a new vehicle. I know I will go there first when I need another vehicle. More

Good customer service, service got done on time. Available to answer if you have any concerns about your car. Available to answer if you have any concerns about your car. More

Very friendly knowledgable show everything that was on the vehicle. Only thing was i forgot to ask for the keyless combination for the car the vehicle. Only thing was i forgot to ask for the keyless combination for the car More

All work performed exactly the way it was proposed they were short parts for recall on rear axle,I will be notified when they come in to dealership, service advisor was excellent an noligable were short parts for recall on rear axle,I will be notified when they come in to dealership, service advisor was excellent an noligable More

Service completed expertly; good communication with customer; valet service much appreciated; friendly answers to questions. customer; valet service much appreciated; friendly answers to questions. More

They are always great and always super helpful! Dominick did a great job with my car Dominick did a great job with my car More

Very responsive and easy to work with. Had a small issue and they responded quickly. Had a small issue and they responded quickly. More

Everything was, nice service and good timing. My truck is running very good. No complaints. My truck is running very good. No complaints. More

Adam and Tyler were absolutely amazing to deal with! Quick, informative and provided me a loaner to use while my vehicle was in for service. Repairs done quickly and done right the first time. Quick, informative and provided me a loaner to use while my vehicle was in for service. Repairs done quickly and done right the first time. More