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West Herr Honda

Lockport, NY

4.9
278 Reviews

6120 S Transit Rd

Lockport, NY

14094

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Showing 278 reviews

April 06, 2024

Went in for my inspection, tire rotation and oil change for my lease. I was met at the door by Dale and he carefully answered my questions and explained what would be done during my visit. Never spoke down More

by moozie54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe it was Dale
March 15, 2024

Mark Millville is excellent! This was my 2nd purchase with mark and I won’t go anywhere else ever! He’s professional, knowledgeable and personable. He makes getting a car actuall More

by Ma24fatta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Millville
March 05, 2024

Marie was the most pleasant and honest car dealer I have ever met. She was a joy to work with . She answered all my questions and made it a pleasant experience !! She was great !! More

by billsfan068
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie Tabaczynski
March 04, 2024

Was overdue to have Samanthas (thats my crosstours name) timeing belt. Ive been getting most of my servive work done here. More

by shaggybirdman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul service wrighter
February 29, 2024

They did a very good job. I thought they were honest and very helpful I would recommend them More

by Sandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Millville,
February 28, 2024

Excellent service in a timely manner! Thank you Jennifer and Dale for keeping my Honda in tip top shape! More

by Pgatour17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
February 11, 2024

Paul provided the usual outstanding service, working me in on short notice due to an issue with my wipers. Everything was done in a timely manner, and her kept me informed along the way. More

by bjvande
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAUL MCCAREY
February 09, 2024

Oil change and tire rotation with a helpful shuttle to work everyone was helpful and pleasant. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and Jack and payment office
February 06, 2024

I was a little late, but it didn't matter because they took the car as scheduled. I mentioned a problem with a slow power window and they looked at it and are replacing the motor. They stay at the dealers More

by mikekb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul mccarey
January 27, 2024

The West Herr Honda employees were very kind and helpful. Paul took care of me and was very professional. More

by snookysmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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