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West Herr Honda

Lockport, NY

4.9
381 Reviews

6120 S Transit Rd

Lockport, NY

14094

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Showing 381 reviews

May 31, 2026

Great experience. Excellent staff. Made buying my vehicle a very good, easy experience highly recommended More

by AR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristina Kelichner
May 31, 2026 -

AR responded

Great experience. Excellent staff. Highly recommended and appreciated

May 23, 2026

Everything went smoothly. All information was given and everything explained thoroughly. We are glad we chose Lockport Honda to purchase our new CRV. More

by Lisam3512
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elliott, Simon, and Garrett
May 18, 2026

Service was great, very hard to get through on telephone, tried several times, over one hour, finally got through sales extension. However once I reached service I was taken care of promptly, quickly, effici More

by Sanleemor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul McCarey
April 26, 2026

We had a wonderful experience. Martin Ford is an outstanding salesman. He is knowledgeable, pleasant, and made everything easy for us. More

by JSW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Ford, Mr Arnone
April 14, 2026

I loved my experience with West Herr Honda, Paul MCCarey was my service advisor who was so nice, professional and explained everything to me. Thanks West Herr Honda. More

by Girl from Richmond, Virginia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul MCCAREY
April 01, 2026

Great process, delivery and on line paper work flawless. The sales team were friendly and efficient. More

by drojek1000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark and Matt
March 27, 2026

Service is always excellent and service personnel are always very friendly and helpful every time I go there More

by Jgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
March 21, 2026

Very courteous showed me a video of what was done very pleased with the work done Thank you More

by chuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul , Tom ,Manny
March 20, 2026

I had a wonderful experience at West HerrHonda of Lockport, everyone was very polite and went above and beyond to help me with my transaction More

by crazy Kathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Ford, I have a terrible memory. I can’t remember the others, but everyone was wonderful.
March 20, 2026

West herr is honest and easy to trust. Everyone i have dealt with has been very helpfull! More

by knackranch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin ford
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