
West Herr Honda
Lockport, NY
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We were pleased with our purchase experience Just wanted to give a thumbs up regarding our recent purchase at West Her Honda. Salesperson Eric Arden did a great job quickly locating and securing Just wanted to give a thumbs up regarding our recent purchase at West Her Honda. Salesperson Eric Arden did a great job quickly locating and securing the vehicle we were interested in. Sales Manager Phil offered us a good deal on our trade-in which played a huge role in our decision process. And as an added bonus, James in the finance office was able to obtain a great interest rate for us on our purchase. Overall, we were pleased with the entire sales process. We are happy with our decision to purchase a new Pilot for our family needs. More
Great Service and Great Deal! I am a Honda buyer through and through but I want the best deal too. I did my research and visited most of the local Honda Dealers. None came to close I am a Honda buyer through and through but I want the best deal too. I did my research and visited most of the local Honda Dealers. None came to close to the service I obtained from West Herr. The sale itself was easy because I knew what I wanted but the follow up and service from my rep was fantastic. This was my second purchase from West Herr Honda and I'm sure I will be a life long customer! More
Amazing Customer Service Experience This was the most enjoyable car buying experience I have had yet. Erik Brungard of West Herr Honda worked diligently with me to ensure I got exactly This was the most enjoyable car buying experience I have had yet. Erik Brungard of West Herr Honda worked diligently with me to ensure I got exactly what I wanted. My family has been purchasing vehicles through him for years. This was my first time working with Erik and I now understand why my family keeps going back to him. He is wonderful! More
Outstanding as usual Purchased my first Honda from Martin Ford in 1997. The man knows his stuff. So today was our 14th transaction. Leased a '16 Pilot. Total redesign by H Purchased my first Honda from Martin Ford in 1997. The man knows his stuff. So today was our 14th transaction. Leased a '16 Pilot. Total redesign by Honda and the same high level of service from Mr. Ford. Looking forward to our next transaction 1 year from now. More
Hard to find car They helped secure a difficult to find 2 wheel h.r.v. in the north east. Very pleasant staff to work with. Good response time too. They helped secure a difficult to find 2 wheel h.r.v. in the north east. Very pleasant staff to work with. Good response time too. More
GREAT PEOPLE I found everyone at West Herr Honda very professional, friendly and caring. I was looking for a new car and decided on a CR-V. I wanted a particular I found everyone at West Herr Honda very professional, friendly and caring. I was looking for a new car and decided on a CR-V. I wanted a particular model and color. They searched until they found just what I wanted. They made the purchase of the car so easy and I was able to take it home that day. They gave me a great trade-in value for my car. Today, I took the car in to be simonized and decided to add some special asscessories which they took care of immediately. I know that I will hihgly recommend them to others. More
New Accord owner Drove to West Herr in a Civic drove home in an Accord. Norman made the whole experience great, was able to deliver a good deal with out a hassle the w Drove to West Herr in a Civic drove home in an Accord. Norman made the whole experience great, was able to deliver a good deal with out a hassle the whole process was easy. More
Best Car-buying Experience I've Ever Had First, ask for Norman when you walk into West Herr Honda; he will take care of you. My wife and I were looking for a vehicle upgrade from my Accord, s First, ask for Norman when you walk into West Herr Honda; he will take care of you. My wife and I were looking for a vehicle upgrade from my Accord, something bigger, and we knew we wanted to test drive the CR-V. We met Norman, who gave us a rundown of the CR-V, and then went for a test drive. Zero pressure, but he answered every question we had with confidence. We decided that that was the car for us and picked it up the next day. They gave us a great deal with our trade in vehicle. The finance department was very friendly and helpful as well. We got into a brand new vehicle that gives us more space, better gas mileage, and we lowered our car payments. I would highly recommend West Herr Honda for your next car. And remember to ask for Norman! He'll take care of you. More
New lease. I had a pleasant experience and Norman made the process easy and painless. Norman asked me what I was looking for and found it on the first try. Gre I had a pleasant experience and Norman made the process easy and painless. Norman asked me what I was looking for and found it on the first try. Great job More
Exceptional car buying experience Usually we dread buying a car. All of the hassle with negotiating the trade in value of our existing vehicle and the price of the new vehicle with so Usually we dread buying a car. All of the hassle with negotiating the trade in value of our existing vehicle and the price of the new vehicle with some dealerships takes all the excitement out of it; but this time Norman made our purchase so much Fun! He is a GREAT salesman who knows his product inside and out and we were finally offered a very fair value for our trade in. I highly recommend West Herr Honda, and make sure to ask for Norman. More