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West Herr Honda

Lockport, NY

4.9
381 Reviews

6120 S Transit Rd

Lockport, NY

14094

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Showing 381 reviews

March 02, 2026

Everyone was so helpful to me . I can’t say enough about Rakib . I feel like he did more than what was expected of him to get me in this vehicle. . Brandon , Scott and Jadon were al More

by Punkyboy55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rakib, Brandon, Scott and Jadon
February 22, 2026

I believe this service is top rated. Very good service from beginning to the end. Workmanship is very good, they’re informative and helpful in explaining the purpose of replacing or rep More

by Noscreenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
February 19, 2026

Everyone is friendly & knowledgeable. Did the maintenance on my car quickly & efficiently. Never had a problem with West Herr. More

by madrnj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine in sales & Paul in service.
February 08, 2026

Service Advisor Robert was prompt & courteous getting my vehicle in for safety recall appt. Appreciate his efficient service and the multi-point vehicle inspection video! More

by Cheryl P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Sterner
January 16, 2026

I had a nice experience purchasing my new ‘26 Passport on 1/13/26. Martin and Branden took good care of me and made sure that all my questions were answered. I give them a high recommendation. More

by Roger Wallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Martin, Branden
December 17, 2025

Kristina was great, gm worked with me and I really like the service department . I would refer anyone to go see Kristina if you’re looking for a honda More

by mmulivich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristina
October 24, 2025

All went well! I was early and Paul took me right in! Came and talked to me about when they were just finishing up. Told me about what else my car needed, very More

by Darlene.kler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
October 17, 2025

My salesman, Manny was excellent, was excellent, went out of his way and beyond our expectations to make this deal work fir us More

by sreiner98
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manny
October 14, 2025

I cannot overstate how appreciative I am of Derek and his attentiveness, patience, and knowledge throughout my car buying process! More

by solomonwleatherland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Vandriel
October 05, 2025

Our experience was excellent. Robin Miller is a total professional: highly knowledgeable, calm, and patient as she guided us through the car buying experience. She was very atten More

by kbellitto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robin Miller, Michael Vazquez, Simon Sage