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West Herr Honda of Canandaigua

Canandaigua, NY

4.7
487 Reviews

2311 Rochester Road

Canandaigua, NY

14424

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Showing 487 reviews

May 05, 2015

Great service Gut Roman was very helpful and knowledgeable about the Honda Fit. I liked how low key he was in making the sale - no pressure- but he got me exactly w More

by curch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 03, 2015

Best Car buying experience I worked with Tony DeTraglia and Stefanie Northrup who were both excellent in knowing and explaining their product. Tony did an outstanding job show More

by Lance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DeTraglia, Stefanie Northrup
May 02, 2015

Great Experience Ontario made my car buying experience very pleasant. I stopped in looking for a low milage CRV and they not only had several to choose from, they had More

by Rick Kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 28, 2015

Extremely Easy Experience Both Tony DeTraglia and Stefanie Northrup were professional and pleasant to work with. Our first Honda - a CRV- and it will not be our last! More

by Diane Joy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DeTraglia, Stefanie Northrup
April 27, 2015

Great experience and customer service Worked with Tony on leasing a 2015 Honda Accord. From the moment we stopped in for a test drive we were impressed with the customer service at Ontari More

by hematitehonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DeTraglia, Stefanie Northrup
April 23, 2015

Third honda odyssey purchase and Tony DeTraglia is excellent We have been very pleased with tony's service and advice. Each Honda Odyssey has been well worth the price. We are extremely pleased with the servic More

by mcg11
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DeTraglia, Stefanie Northrup
April 22, 2015

Terrible Service all around Terrible Service!!! Service department told me 30 mins for my oil change so I left and came back in 45 mins and they hadn't even moved my car. They to More

by DMcCool372
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony DeTraglia
Apr 22, 2015 -

West Herr Honda of Canandaigua responded

Thank you for the feedback. Our #1 priority at Ontario Honda is customer satisfaction. I would like to discuss further with you about your past service experience and also what you mean by us not working with you on your trade. You can contact me at the dealership at 396-3000 or by email at comalley@ontariohonda.com. Thank you, Corrine O'Malley, Director of Customer Relations

April 15, 2015

Great people to work with Tony Made the experience of having to look for a new vehicle easy. He walked me though all the paper work and answered all the question I had, if he d More

by jimmyc999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DeTraglia
April 15, 2015

certified car purchase I have purchased other vehicles from Ontario Honda and Ontario Mazda. All I can say is I keep going back. Most recently, I went to Ontario Honda t More

by Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stefanie Northrup, Robert Cannizzaro
April 11, 2015

Second Honda, Second Great Experience For the past 2 years, Tony DeTraglia has been keeping his eye open for a late model Honda Accord. He found one and I upgraded my Honda, which I also More

by elliswilliambozzolo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony DeTraglia
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