West Herr Honda of Canandaigua

Overall, Chip Cheney offered me great customer service. He was very straight forward and answered all the questions I had in great detail. He also provided me with different options to choose from, which He was very straight forward and answered all the questions I had in great detail. He also provided me with different options to choose from, which allowed me to make the best decision. I am very satisfied with my purchase at Ontario Honda and would recommend Chip Cheney as a sales representative to anyone! More

My wife and I just purchased our second vehicle from Ontario Honda, what a great experience. Chip Cheney answered all of my questions, provided us with side by side comparisons of different models as we Ontario Honda, what a great experience. Chip Cheney answered all of my questions, provided us with side by side comparisons of different models as well as new vs. used. Chip made himself available at all times to answer questions and my wife and I felt very confident in the car and the price we received. For the first time after buying a new vehicle I can honestly say we have had zero buyers remorse and we could not be happier with our new Honda vehicles. More

Was sold a CRV that had a bad transmission and they knew it and sold it to me without disclosing that information. I had it "fixed" 3 times the first year I had it and then when it failed completely they pr it and sold it to me without disclosing that information. I had it "fixed" 3 times the first year I had it and then when it failed completely they promised to replace the transmission at their expense. Well I have been in their loaner car since September and it is now Febuary while I get constant excuses why it hasn't been fixed yet. I honestly think they are just waiting for me to give up and buy a new car. I am shocked by the shadiness of this business and would not recommed them to anyone!!!! More